




Description: Job Description We are looking for a Field Services Operator to carry out Field Service Orders (FSOs), including installation, repair, address change, and other services, in accordance with the company’s defined operational procedures. If you are an attentive professional who delights customers and demonstrates a sense of ownership, Brisanet is the place for you! Let’s sail toward the future! \#JoinBrisanet What will your day-to-day look like? * Embody the organizational identity of the Brisanet Group; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Drive the company vehicle when necessary; * Perform other related duties as required by the department and leadership direction; * Maintain the vehicle in compliance with processes defined by the Fleet Management Department, ensuring its proper operation; \- Carry out workplace safety procedures, such as JSA (Job Safety Analysis) and use of PPEs, in accordance with current legislation; * Execute field service orders, including installation, repair, address change, and other services, in accordance with the company’s defined operational procedures; * Provide referrals for additional or new sales; * Ensure care, maintenance, proper use, and safekeeping of company-provided resources, and inspect the work environment after service completion to guarantee organization, cleanliness, and proper disposal of used materials. What we seek for this opportunity: * High school diploma; * Basic computer skills; * Knowledge of networks and computer maintenance; * Familiarity with the city’s geography; * Driver’s license category B and defensive driving certification. The following will be considered advantageous: * Six months’ experience in telecommunications; * Availability for travel; * Knowledge of access transmission technologies and media, including twisted-pair cables and optical fiber; * Router and signal repeater configuration; * Structured cabling; * Customer service techniques. At the Brisanet Group, you’ll find: * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that fosters personal and professional development; * A horizontal and vertical work environment—meaning you are the protagonist of your career!; * Meal benefits (Headquarters via cafeteria; Branches via Alelo card); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * WellHub (GymPass); * Emotional Support Platform (IVI); * Childcare Assistance; * Dependent with Disability Assistance; * Payroll-deductible Loan (available after 6 months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Up to 60% discount at Higher Education Institutions. 2601010046291870293


