Inside Sales Representative

Description

Job Summary: We are seeking an Inside Sales Representative focused on consultative sales and customer service, who is passionate about results and eager to grow within a dynamic environment. Key Highlights: 1. A company in constant evolution with real growth opportunities 2. Values talent, recognizes effort, and opens pathways to go beyond 3. A dynamic, results-oriented environment driven by passion **Join GF Pneus and build your career journey!** We are looking for an **Inside Sales Representative** in **NMT and surrounding regions**. **** At GF Pneus, we believe that those who move forward with GRIT achieve greater success. We are a company in constant evolution, present across five Brazilian states, and we seek individuals who share our energy, who desire growth, possess sparkle in their eyes, and demonstrate the attitude to make things happen. If you thrive on challenges, learn quickly, and believe in the power of a team that plays together, this could be your place. Our pace is intense, our environment is dynamic, and our opportunities are real. We value talent, recognize effort, and open pathways for those who aim higher. **Do you have GRIT? Ready to MOVE FORWARD? Then join us!** **Responsibilities and Duties** 1\. Customer Service Welcome customers entering the Auto Center. Identify vehicle and customer needs. Ask technical questions regarding vehicle usage (city, highway, load, mileage). Explain products and services clearly and professionally. Present quotations and payment terms. 2\. Automotive Product Sales Main items sold at the Auto Center: **Tires** Passenger tires SUV and pickup truck tires Light commercial tires **Parts and Services** Wheel alignment Wheel balancing Suspension geometry Suspension systems Brakes Batteries Shock absorbers Wheels The sales representative must: Recommend the correct product for the vehicle. Explain benefits, durability, and warranty. Apply **consultative selling** techniques. 3\. Quotation Preparation Prepare comprehensive quotations for tires and services. Present options to the customer (brand, price, quality). Use the company’s system to generate orders. Negotiate prices according to commercial policy. 4\. Service Follow-up Open service orders (SO). Direct vehicles to the workshop. Monitor service execution with mechanics. Inform customers about progress or additional required services. 5\. Point-of-Sale Organization Verify tire and product displays. Maintain a clean and organized environment. Update price labels. Support promotional campaigns. 6\. Prospecting and Relationship Management Contact previous customers. Notify them about promotions and campaigns. Conduct post-sale follow-up. Build relationships to foster customer loyalty. Example: Call a customer who purchased tires six months ago. Offer wheel alignment inspection or tire rotation. 7\. Inventory Control (Support) Check availability of tires and parts. Request stock replenishment. Verify available sizes and models. 8\. Goal Achievement The inside sales representative typically has targets for: Revenue Number of tires sold Average transaction value Service sales Quotation-to-sale conversion rate 9\. Technical Knowledge The sales representative must understand: Tire sizing Load and speed indices Differences among HT / AT / MT tires Tire wear patterns Suspension components Wheels (bolt pattern, offset, rim width) 10\. Post-Sale Support Confirm customer satisfaction. Advise on tire maintenance. Inform about warranty periods. Record customer feedback. **Requirements and Qualifications** * High school diploma (completed) * Sales experience * Knowledge of sales techniques * Ability to perform consultative sales * Strong communication skills * Skill in conducting balanced negotiations * Sales- and performance-oriented profile **Additional Information** **Working Hours:** * Monday to Friday, from 8:00 AM to 12:00 PM and from 1:30 PM to 6:00 PM, with a 1 hour and 30 minute lunch break. **At GF Pneus, you’ll enjoy these benefits:** * Meal allowance; * Health insurance – part of the monthly premium covered by the company; * Discount on product purchases; * Corporate University – access to training and development programs; * Birthday Day-Off – one day off to celebrate your way; * SESC partnership – benefits in culture, leisure, sports, and health; * Group life insurance – added security for you and your family; * Partnership with Ânima Network – discounts on undergraduate and graduate courses. **Inclusive vacancy also available for people with disabilities.** With over **30 years on the road**, **GF Pneus** is a national reference in the automotive sector, offering complete solutions for those seeking **quality, safety, and performance**, whether behind the wheel or building a career. We operate across **five Brazilian states: Rio Grande do Sul, Santa Catarina, Goiás, Rio de Janeiro, and Mato Grosso**, through **Auto Centers, Truck Centers, e-commerce, and tire importation and distribution operations**. Here, we believe that **the best routes are built by people with attitude, passion for results, and the drive to go further**. Our team is fueled by talent and guided by grit—values we also apply in our relationships with customers, partners, and colleagues. **We are tire specialists—but also experts in building stories transparently, respectfully, and responsibly.** If you want to join a solid, innovative company that values your growth, **the right path to your future starts here.** **** **GF Pneus – Those who move forward with GRIT achieve results!**