Internal Sales Representative

Description

Job Summary: We are seeking an Internal Sales Representative with drive and attitude to work on customer service, automotive product sales, and service follow-up, aiming for growth within a dynamic environment. Key Highlights: 1. Company in constant evolution with real growth opportunities 2. Dynamic environment that values talent and recognizes effort 3. Focus on consultative sales and customer relationship **Join GF Pneus and build your career journey!** We are looking for an **Internal Sales Representative** in **NMT and Region**. **** At GF Pneus, we believe that those who move forward with GRIT go further. We are a company in constant evolution, present in five Brazilian states, and we seek people who share our energy, who want to grow, have sparkle in their eyes, and possess the attitude to make things happen. If you are driven by challenges, learn quickly, and believe in the power of a team that plays together, your place may be here with us. Our pace is intense, our environment is dynamic, and our opportunities are real. We value talent, recognize effort, and open paths for those who want to go beyond. **Got GRIT? Ready to MOVE FORWARD? Then join us!** **Responsibilities and Duties** 1\. Customer Service Welcome customers entering the Auto Center. Identify vehicle and customer needs. Ask technical questions about vehicle usage (city, highway, load, mileage). Explain products and services clearly and professionally. Present quotations and payment terms. 2\. Automotive Product Sales Main items sold at the Auto Center: **Tires** Passenger tires SUV and pickup truck tires Light commercial tires **Parts and Services** Wheel alignment Wheel balancing Geometry Suspension Brakes Batteries Shock absorbers Wheels The sales representative must: Recommend the correct product for the vehicle. Explain benefits, durability, and warranty. Practice **consultative selling**. 3\. Quotation Preparation Prepare comprehensive quotations for tires and services. Present options to the customer (brand, price, quality). Use the company system to generate orders. Negotiate prices according to commercial policy. 4\. Service Follow-up Open service orders (SO). Direct the vehicle to the workshop. Monitor service execution with mechanics. Inform the customer about progress or additional required services. 5\. Point-of-Sale Organization Verify tire and product display. Maintain a clean and organized environment. Update price labels. Support promotional campaigns. 6\. Prospecting and Relationship Management Contact previous customers. Notify them about promotions and campaigns. Conduct post-sales activities. Build relationships to foster loyalty. Example: Call a customer who purchased tires six months ago. Offer wheel alignment inspection or tire rotation. 7\. Inventory Control (Support) Check availability of tires and parts. Request restocking. Verify available sizes and models. 8\. Goal Achievement The internal sales representative typically has goals related to: Revenue Number of tires sold Average transaction value Service sales Quotation-to-sale conversion rate 9\. Technical Knowledge The sales representative must understand: Tire sizes Load and speed indices Differences among HT / AT / MT tires Tire wear patterns Suspension components Wheels (bolt pattern, offset, rim width) 10\. Post-Sales Confirm customer satisfaction. Advise on tire maintenance. Inform warranty periods. Record feedback. **Requirements and Qualifications** * Completed High School * Sales experience * Knowledge of sales techniques * Ability to perform consultative sales * Strong communication skills * Skill in conducting balanced negotiations * Profile focused on sales and performance **Additional Information** **Working Hours:** * Monday to Friday, from 8:00 AM to 12:00 PM and from 1:30 PM to 6:00 PM, with a 1 hour and 30 minute lunch break. **At GF Pneus, you’ll enjoy these benefits:** * Meal Voucher; * Health Insurance – Part of the monthly fee covered by the company; * Discount on product purchases; * Corporate University – Access to training and development programs; * Birthday Day-Off – A day off to celebrate your way; * Sesc Partnership – Benefits in culture, leisure, sports, and health; * Group Life Insurance – Additional security for you and your family; * Partnership with Ânima Network – Discounts on undergraduate and graduate courses. **Inclusive position also available for people with disabilities.** With over **30 years on the road**, **GF Pneus** is a national benchmark in the automotive sector, offering complete solutions for those seeking **quality, safety, and performance**, whether behind the wheel of a vehicle or building a career. We operate in **five Brazilian states: Rio Grande do Sul, Santa Catarina, Goiás, Rio de Janeiro, and Mato Grosso**, through units including **Auto Centers, Truck Centers, e-commerce, and tire importation and distribution operations**. Here, we believe that **the best routes are built by people with attitude, passion for results, and the desire to go further**. Our team is driven by talent and guided by grit—values we also apply in relationships with customers, partners, and colleagues. **We are tire specialists—but also experts in building stories with transparency, respect, and commitment.** If you want to join a solid, innovative company that values your growth, **the right path to your future starts here.** **** **GF Pneus – Those who move forward with GRIT achieve results!**