Here at Valid, we work to promote secure identification of people, journeys, and transactions—both in the public and private sectors. Our physical and digital solutions are dedicated to three major ecosystems: * **Identification & Digital Government** * **Banks & Payment Methods** * **Secure Connectivity** Our role is to authenticate, authorize, and ensure the security of all stakeholders. This is what we deliver for each of our 1,200+ clients across Brazil and the world. **Our Valid Way** At Valid, we believe every person is unique, and our purpose is to empower the most authentic qualities in each individual—creating an environment where everyone can grow and leave their mark. We value professionals who build trust-based relationships with external customers, partners, and other internal departments; who focus on improving existing processes or creating new ones; who pursue excellence in delivery; and who practice teamwork and collaboration. All this forms part of our Culture—our Valid Way—which is reflected in our four core values: * ***Customer-Driven*** * ***Never Stop Evolving and Learning*** * ***Make It Happen—and Do It Right*** * ***Play Together and Play Fair*** This is what enables us to continue building a story of success and growth—and what brings our purpose to life every day. Here, we value equal opportunity and are committed to building a safe, respectful, and inclusive environment for everyone. We do not discriminate based on race, religion, color, nationality, gender, sexual orientation, disability, or any other basis. **Responsibilities and Duties** * Personalize identification documents according to service demand, including processing file uploads containing data to be printed, assessing image and information quality, adjusting print settings, loading printers with banknote paper, and ensuring final output quality; * Register completed documents in the internal system using a dedicated device for reading data and holograms, identifying potential errors, and performing manual registration when required—ensuring data integrity and accuracy; * Organize and sort finalized documents by destination, preparing courier pouches for pickup and delivery at end-of-day; * When necessary, support fingerprint capture and verification of applicant documentation, ensuring agility and compliance in service delivery. **Requirements and Qualifications** * Completed High School education; * Basic computer skills, including Microsoft Office suite and internet navigation; * Experience in customer service; * Proactive profile, with initiative, organizational sense, and confident demeanor to handle diverse situations. **Additional Information** Our benefits to help you make the most of this opportunity: Medical Assistance (Unimed); Dental Plan; Ifood Benefits (Meal and Food Vouchers); Wellhub; Profit-Sharing Program (PLR); Life Insurance; Day Off. * **Note**: Commuter Pass is provided by the company as an optional benefit, per applicable law. Valid’s Operations area (commonly known as “Sites”) is primarily responsible for issuing driver’s licenses (CNHs) and national ID cards (RGs) across 14 Brazilian states—and impacting the lives of thousands of people nationwide! Our factory located in Sorocaba–SP is the only one in Brazil producing smart cards and e-SIMs. This makes Valid the largest issuer in Brazil! We are seeking people who want to keep making a difference in the lives of Brazilians—delivering quality and security! If you’re looking for a stimulating work environment and the chance to deliver successful outcomes, we’re delighted to tell you that Valid is the right place for you. Come say **#souvalid** Explore our job opportunities—and if you don’t find the position you’re looking for, sign up in one of our Talent Pools.