Systems Manager

Description

Job Summary: Systems Manager focused on leadership management and strong interpersonal skills to manage a portfolio of systems, define technological guidelines, and develop teams. Key Highlights: 1. Leadership in the fields of technology and innovation. 2. Development of leaders and high-performing technical teams. 3. Promotion of a collaborative and autonomous culture. Here, we are motivated to care for people and connected with our customers! If you identify with this, are tech-savvy, and driven by collaboration, become a leader in the technology area. We seek a Systems Manager focused on leadership management, analysts, and consultants with strong interpersonal skills. The Systems area primarily supports the TOTVS ERP system; experience with SAP is a plus. **Responsibilities and Duties** * Manage the corporate and healthcare systems portfolio, ensuring alignment with the organization’s strategic objectives; * Define guidelines for technological evolution, system maintenance, and application modernization; * Serve as the liaison between business areas and IT, translating strategic needs into technological solutions; * Develop leaders and technical teams, promoting a culture of collaboration, autonomy, and high performance; * Encourage and implement people management practices based on continuous feedback, competency development, and engagement; * Establish and promote agile development practices within systems teams; * Ensure integration among development, maintenance, and operations, driving continuous improvement across the application lifecycle; * Monitor delivery, quality, stability, and operational efficiency metrics; * Support adoption of practices such as DevOps, automated testing, and continuous integration; * Guarantee availability, reliability, and security of corporate and healthcare systems; * Manage critical incidents, recurring problems, and continuous improvement plans; * Establish application governance, change management, and release management processes and standards; * Prioritize demands with business areas, ensuring balance among innovation, improvements, and maintenance; * Manage the systems backlog together with Product Owners and stakeholders; * Track schedules, costs, and outcomes of technology initiatives; * Manage contracts and relationships with software vendors, consulting firms, and technology partners; * Evaluate new technological solutions and market trends applicable to the healthcare sector; * Ensure quality and compliance of deliverables from external partners; * Promote innovation and digital transformation initiatives that enhance operational efficiency and improve healthcare service quality; * Encourage the use of emerging technologies, automation, and data analytics to optimize organizational processes; * Support the enhancement of the digital experience for beneficiaries, affiliated physicians, and employees. **Requirements and Qualifications** **Education Required:** * Completed undergraduate degree. **Qualifications:** * Postgraduate degree or MBA preferred; * Experience managing development teams, experience with critical corporate systems, familiarity with agile methodologies, experience managing ERP environments (TOTVS \- SAP is a plus) and CRM; * Strong communication and interpersonal skills, ability to prioritize complex demands; * Experience in the healthcare sector is a plus. **Additional Information** **We are a team passionate about caring for people — and we do it purposefully, delivering excellence with sparkle in our eyes!** We are ranked the **2nd best company in the GPTW Health ranking and the 5th best company to work for in Rio Grande do Sul (RS)**! **And more:** This year, we achieved the **45th position in the GPTW Brazil Ranking!** All this reflects an outstanding workplace environment built by people who believe in what they do! **Join us to achieve even greater success!** PROUD TO BE GPTW RS, BRAZIL AND HEALTHCARE! **A cooperative with over 50 years of history, market leader in the capital city of Rio Grande do Sul, the Metropolitan Region, Central-South region, and North Coast of Rio Grande do Sul.** We stand out through the healthcare solutions we offer, serving over **650,000 lives, with 6,900 affiliated physicians and 370 service locations**, including both owned and accredited facilities. Our operations are possible only thanks to **our employees — professionals who always place care first** and choose **Unimed Porto Alegre to build their careers.** **We operate guided by 5 pillars**, reflecting how we act daily: Strength and tradition in healthcare Proximity Sense of pride and belonging Continuous evolution of care Encouragement of development **We value building close, healthy relationships rooted in collaboration to find solutions and achieve results.** Challenges are part of our daily routine. Our **dynamic environment enables employees to work across diverse projects** and **continuously develop.** We are **proud of our purpose** and the **positive impact** we generate in the **lives of thousands of people.** We aim to **make a difference in care** — and we know this is achieved through **empathy, attention, and constant improvement.** **Come amplify your talent and your caring spirit. Join Unimed Porto Alegre!**