Commercial Assistant - Negotiation

Description

Job Summary: The Administrative Commercial Assistant will perform activities in commercial and administrative areas, serving customers and presenting the services provided by the clinic, following the company's standard procedures. Key Highlights: 1. Teamwork and public service 2. Customer service and service presentation 3. Negotiation and organization We seek a professional interested in teamwork, motivated and engaged in public service. The Administrative Commercial Assistant will perform activities in commercial and administrative areas, serving customers and presenting the services provided by the clinic, following work instructions defined in the company's standard procedure manual. **Responsibilities and Duties** * Maintain equipment and the workplace organized, ensuring their preservation; * Explain and formalize the dental service provision contract with customers, according to the company's manual and regulations; * File contracts and other documents in the appropriate location, as specified in the company's manual and regulations; * Enter financial data of customer contracts into the computerized system; * Contact customers who have not paid the first installment to renegotiate and agree on a new payment date; * Participate in technical and/or behavioral training sessions promoted by the company. **Requirements and Qualifications** * Currently pursuing a Bachelor's degree is a plus (e.g., Business Administration or related fields); * Experience in customer service; * Intermediate computer skills; * Basic mathematical calculation knowledge; * Negotiation and sales techniques. Competencies: * Communication: Communication skills; Negotiation; * Social: Interpersonal relationships; Teamwork; * Behavioral: Empathy; Proactivity; Ethics; Friendliness; Commitment; Assertiveness; Discretion; * Organizational: Time management; Planning and organization.