Job Summary: Professional responsible for driving development programs, retaining talent, improving organizational climate, and managing people and operational process performance indicators on highways. Key Highlights: 1. Promote improvement in people's quality of life through mobility. 2. Cultivate a diverse culture and value inclusion. 3. Support professional development and provide career benefits. **Want to advance your career at Motiva?** Motiva is the right place for your talent, where you can choose the path you wish to follow alongside a company that promotes improvement in people's quality of life through mobility. We are committed to building an increasingly diverse culture and value the inclusion of all individuals—regardless of race, ethnicity, religion, age, gender identity, sexual orientation, or disability—fostering an inclusive environment with equitable opportunities. **Responsibilities and Duties** * Drive and implement development, retention, and internal initiatives aimed at improving organizational climate, ensuring that people management indicators for the business unit align with metrics established by the People & Management department. * Periodically assess, jointly with all key leaders, process outcomes using performance indicators to ensure compliance with contractual parameters defined for the business unit(s). * Support the concession contract management area by facilitating all processes interfacing with regulatory agency(ies) and oversight bodies, ensuring timely delivery of all reports, official letters, documents, and data required under contractual commitments. * Periodically evaluate ombudsman and customer service planning & control indicators, collaborating with customer service teams to develop action plans aimed at eliminating bottlenecks and improving customer satisfaction indices and the reputation score of the business unit(s), including responsibility for addressing specific demands within the scope of operation. * Define, jointly with all operational leaders, specific goals, action plans, and performance indicators for operational teams to achieve business unit objectives—financial, operational, ESG, compliance, etc. * Implement, jointly with the SGI (Safety, Health, Environment & Quality) department, all occupational safety programs defined for the business unit(s), aiming to eliminate work-related accidents resulting in employee absences, and supporting certification and maintenance of applicable ISO standards. * Conduct technical site visits, structure quantity take-offs, prepare budgets, and apply best practices to support resource and workforce sizing, contributing to the highway division’s new business area through technical studies, planning, and budgeting for new business opportunities. * Manage Road Safety processes where applicable, encouraging critical analysis by support teams on accidents and ensuring execution of defined action plans to enhance road safety on the highway(s) under responsibility. * Develop short-term operational strategies to ensure continuous maintenance and improvement of operational procedures under management. * Perform compliance and anti-bribery functions, considering that this position and its functional area represent higher-than-low compliance and bribery risk, and activities under control are integrated into the system. * Comply with and enforce company policies and procedures related to job duties, asset management, service quality, environmental care, road safety, occupational health and safety, as well as consequences of non-compliance. **Requirements and Qualifications** **What We Expect From You:** Education: Civil Engineering or Business Administration; SAP knowledge; Traffic and Toll Revenue Management experience; Highway operations experience; Proficiency in Microsoft Office Suite; Valid Driver's License Category B; Experience in highway operations; **You Stand Out If You Have:** Postgraduate degree; Knowledge of Brazilian standards; Familiarity with CONTRAN, DNIT, CTB, and Highway Management manuals. **Additional Information** By joining our integrated team, you will become part of a company present in **13 states**, enabling thousands of people daily to move safely and efficiently—delivering mobility in an integrated manner with positive societal impact. Here, you’ll find numerous benefits supporting your professional growth and adding momentum to your career. **Check out the benefits we offer:** Medical and Hospital Assistance; Dental Assistance; Life Insurance; Meal or Food Allowance; Transportation Allowance or On-site Parking; Private Pension Plan; Extended Leave: 180-day maternity leave and 20-day paternity leave; Childcare Assistance; Wellhub (Gympass); Birthday Day Off; PLR (Profit or Results Sharing); Flexible working hours policy, and much more! **Want to improve people's lives through mobility and help us go even further? Then bring your talent to Motiva.** **Motiva is built by people passionate about contributing to our purpose: improving people's lives through mobility.** Motiva exists to connect people and transform journeys. We are Brazil’s largest mobility infrastructure company, operating highway, rail, metro, and airport concessions, guided by non-negotiable values that underpin all our actions. We operate across 13 states, managing 37 assets with a team of over 16,000 dedicated professionals committed to making mobility more efficient and sustainable. Formerly known as CCR Group, we have made history. Now, as Motiva, our commitment to Brazil, our millions of customers, thousands of shareholders, and employees is renewed. The same competence, dedication, and professionalism of CCR continue at Motiva, now with greater capacity to lead our sector and generate sustainable value. To ensure customers reach their destinations safely, Motiva invests in practices reinforcing our commitment to the environment, society, and governance—building infrastructure, implementing services, and offering opportunities.
João Silva
Indeed · HR
João Silva
Indeed · HR
