Description
Job Summary:
Deltasul seeks dedicated professionals to manage and organize merchandise, schedule deliveries, and assist customers, promoting a culture of integrity and teamwork.
Key Highlights:
1. Opportunity at a company with a culture of integrity and teamwork.
2. An essential support role in organizational operations and customer service.
3. A company with over 70 years of history and a focus on customer satisfaction.
Deltasul is a company that believes in relationships built on integrity, responsibility, teamwork, and dedication. We are looking for professionals who identify with this role, as well as with our company’s culture and values. If you are one of these individuals, please send us your resume!
**Responsibilities and Duties**
* Manage and organize incoming and outgoing merchandise
* Process deliveries and organize merchandise storage locations in the system
* Schedule deliveries, installations, and technical assistance requests for merchandise
* Receive payments via credit and/or debit cards
* Assist customers with questions regarding merchandise and services
* Assist in organizing merchandise displays
**Requirements and Qualifications**
* High school diploma preferred
* Basic understanding of customer service principles
* Basic computer skills
* Adequate written and verbal communication skills
**Additional Information**
* Transportation allowance
* Unimed health insurance plan
* Competitive compensation aligned with the role
**Our History**
We began our journey in 1952 as Ferragens Mirandoli in Três Passos, a city in the interior of Rio Grande do Sul. Our history reflects an entrepreneurial and pioneering spirit, making us one of the leading retail companies in the state’s interior, specializing in furniture, appliances, and lifestyle solutions.
In 1998, our brand evolved into Deltasul, and we continued contributing to delivering a wide variety of products to all residents of Rio Grande do Sul, through excellent customer service and a fast, simplified credit program. We aim not only to include our customers in the consumption experience but also in transforming their homes into true havens—comfortable, high-quality, and beautiful.
Over these 70+ years, the world has changed—and so have we—yet we have never lost our roots. Our customer remains our top priority, and strengthening relationships based on trust and credibility is our daily commitment. We reinforce these values in our interactions with suppliers, employees, and especially with all our customers—from in-store service, delivery and installation, to all other services offered to make their homes the best place in the world.
**Mission**
Make your home the best place in the world.
**Vision**
To be an efficient and innovative company that delivers a positive and differentiated experience in product and service sales.
**Our Values**
Connection with People
People are at the heart of what we do. We build genuine, welcoming, and unique relationships with our customers and employees.
Integrity
We act ethically and respectfully in all relationships—with customers, employees, and suppliers.
Customer Focus
We go above and beyond for our customers. We make decisions prioritizing service excellence, both internally and externally. We provide attentive service, beginning with active listening to create solutions and resolve issues.
Continuous Improvement
We continuously evolve and adapt our processes in pursuit of excellence. Improvement is an endless learning journey—thus, we are passionate about the journey itself.
Innovative Mindset
Every day, we take responsibility for creating the reality we wish to live in—thinking and acting to make it happen. We are the protagonists of our own future.
Sustainability
We preserve the financial sustainability of our business, as well as environmental and social sustainability within the communities where we operate.