Description
Job Summary:
Professional to monitor and respond to customer service channels, clarify doubts, and support problem resolution, with a focus on courtesy and effective communication.
Key Highlights:
1. Friendly and effective customer service
2. Support in problem resolution
3. High-quality communication and writing
**CUSTOMER SERVICE - RIO BRANCO NEIGHBORHOOD**
**Job Description:**
Monitor and respond to all company customer service channels;
Serve customers courteously;
Clarify customer inquiries;
Understand customer needs and forward them to the responsible departments (if necessary);
Support problem resolution.
**Requirements:**
Good communication skills, patience, and strong writing ability;
Completed high school education;
Experience in digital channel customer service.
**Minimum Education Level:**
High School
**Work Schedule:**
Monday to Friday, 09:00–18:00; Saturdays, 10:00–16:00 (remote).
**Benefits:**
To be discussed
*Apply via the Divulga Vagas portal!*
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