Description
Job Summary:
Phone, email, chat, and WhatsApp support to address customer inquiries, provide solutions, and guide customers through problem resolution.
Key Highlights:
1. Growth opportunities and a wellness-focused environment
2. Career development plan with promotions starting from the third month
3. Prioritized professional development with focus on technology and human warmth
**New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps!
**Join AeC!** We are market leaders in customer relationship management with over 30 years of experience and have been certified since 2020 as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being.
**Career Development at AeC**: At AeC, your professional growth is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We embrace diversity and want you to grow with us. Whether you have prior experience or not, join AeC!
**Responsibilities**: Provide phone support to address customer inquiries and deliver quick solutions, while guiding them step-by-step through problem resolution. Work via email, chat, WhatsApp, voice, and other channels.
**Requirements**
Must be at least 18 years old
High school diploma completed
Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2.
Entry-level positions also available.
No prior experience required; however, experience in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or receptive customer service agent, sales representative, SAC, sales, teleoperator, interaction expert, operator, etc., is considered advantageous.
**Here, you’ll find abundant Technology & Human Warmth, Innovation, people, and opportunities.**
Employment Type: Direct Hire (CLT)
Compensation: R$1.518,00 per month
Benefits:
* Medical insurance
* Dental insurance
* Meal allowance
* Transportation allowance
Selection Question(s):
* PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU:
Format: @(gmail, outlook, yahoo, icloud).com