Call Center Operator

Description

Job Summary: Join us to provide telephone, email, chat, and WhatsApp support—answering customer inquiries and guiding them toward solutions—in an environment that prioritizes your well-being and professional growth. Key Highlights: 1. Growth opportunities and a career development plan starting from the 3rd month. 2. A work environment that values employee happiness and well-being. 3. Accepts first-time job seekers and requires no prior experience. **New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management, with over 30 years of experience and certified since 2020 as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Development Plan at AeC**: At AeC, your professional growth is our priority. Starting from your third month, you can be promoted through our internal opportunity program. In 2024, we promoted over 5\.000 employees. We embrace diversity and want you to grow with us—regardless of prior experience, join AeC! **Responsibilities**: Provide telephone support to answer customer questions and deliver quick solutions, while guiding customers step-by-step through problem resolution. Work across email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old. High school diploma or equivalent. Positions available for all shifts (morning, afternoon, and night), with part-time, 6x1, or 5x2 schedules. Also open to first-time job seekers. No prior experience required; however, experience in roles such as telemarketing operator, receptionist, call center operator, customer service analyst, customer support representative, consultant, collections agent, active or passive customer service agent, sales representative, SAC, sales, teleoperator, interaction expert, operator, etc., is considered advantageous. **Here, you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.** Employment Type: Full-time CLT contract Compensation: R$1\.518,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Work Location: On-site