Customer Service Support

Description

Job Summary: The professional will be responsible for multichannel support, resolution of financial inquiries, ticket management, and team integration to address complex issues. Key Highlights: 1. Multichannel support and resolution of financial inquiries 2. Ticket management and cross-team integration 3. Focus on CX or customer service **Description and Responsibilities:** **Schedule:** 40 hours per week \- 2 remote workdays **Level:** Operational **Employment Type:** Permanent – CLT * Multichannel support, * Resolution of financial inquiries, * Ticket management * Integration across teams to expedite resolution of complex issues **Requirements:** **Required Education** * High school diploma; Customer Experience (CX) or customer service training **Required Knowledge** * Proficiency in HelpDesk tools. **Desirable Knowledge:** * Intermediate/advanced English and Spanish. **Benefits:** Health Allowance, Parking, Life Insurance, Meal Voucher