Call Center Operator

Description

Job Summary: Join us to provide telephone, email, chat, and WhatsApp support to resolve customer inquiries, with an emphasis on professional growth and well-being. Key Highlights: 1. Professional growth and career plan starting from the 3rd month 2. Market-leading company with a wellness-focused environment 3. Entry-level position available for all shifts **New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management with over 30 years of experience; since 2020, we have been certified as one of the best companies to work for. Here, you will find growth opportunities and an environment that values employee happiness and well-being. **Career Plan at AeC**: At AeC, your development is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5\.000 employees. We are a diversity-embracing company and want you to grow with us. Whether you have prior experience or not, join AeC! **Responsibilities**: Provide telephone support to answer questions and deliver quick solutions to customers, guiding them step-by-step to resolve issues. Work via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old Completed high school education Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2\. Entry-level positions also available. No prior experience required; however, experience in roles such as telemarketing operator, receptionist, call center operator, customer service analyst, customer service representative, consultant, collections agent, active or passive customer service agent, salesperson, SAC, sales, teleoperator, interaction expert, operator, etc., is considered advantageous. **Here, you’ll find abundant Technology, Human Warmth, Innovation, People, and Opportunities.** Employment Type: Permanent CLT Compensation: R$1\.518,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Work Location: On-site