Call Center Operator - Santa Rita

Description

Job Summary: Join AeC, a company that values employee wellbeing and professional growth, delivering customer service via phone, email, chat, WhatsApp, and voice to provide effective solutions. Key Highlights: 1. Gympass partnership for wellness 2. Career development plan and growth opportunities 3. Industry-leading company certified as a great place to work **New: We now partner with Gympass**: Take care of your wellbeing with access to gyms, studios, and health apps! **Join AeC!** As market leaders in customer relationship management for over 30 years—and certified since 2020 as one of the best companies to work for—we offer growth opportunities and an environment that prioritizes employee happiness and wellbeing. **Career Development Plan at AeC**: Your professional growth is our priority. Starting from your third month, you may be promoted through our internal opportunity program. In 2024, we promoted over 5,000 employees. We embrace diversity and want you to grow with us. Whether you have prior experience or not, join AeC! **Responsibilities**: Provide telephone support to answer questions and deliver quick solutions to customers, guiding them step-by-step to resolve issues. Work also includes handling inquiries via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old Completed high school education Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2. Also open to first-time job seekers. No prior experience required; however, previous experience as a telemarketing operator, receptionist, call center operator, customer service analyst, customer support representative, consultant, collections agent, active or passive customer service agent, salesperson, SAC (Customer Service Center), sales, teleoperator, interaction expert, operator, etc., is considered advantageous. **Here, you’ll find cutting-edge technology, human warmth, innovation, talented people, and abundant opportunities.** Employment type: Part-time, CLT (Consolidated Labor Laws) permanent contract Compensation: R$1.518,00 – R$3.917,97 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Selection question(s): * PLEASE PROVIDE A VALID EMAIL ADDRESS FOR CONTACT: Format: @(gmail, outlook, yahoo, icloud).com Work location: Remote