**Job Description** We are looking for a **Field Service Operator** to carry out field "Service Orders" (SOs), including installation, repair, address relocation, and other services, in accordance with the company’s defined operational procedures. If you are an attentive professional who delights customers and demonstrates a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **What will your day-to-day look like?** * Embody the organizational identity of the Brisanet Group; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective personal protective equipment (PPE) when required; * Operate the company vehicle when necessary; * Perform other duties related to the position, as required by the department and leadership direction; * Maintain the company vehicle in compliance with processes defined by the Fleet Management Department, ensuring its proper functioning; \- Implement workplace safety procedures, such as Preliminary Risk Analysis (PRA) and use of PPE, in accordance with current legislation; * Carry out field service orders, including installation, repair, address relocation, and other services, in accordance with the company’s defined operational procedures; * Provide referrals for additional or new sales; * Safeguard, maintain, ensure proper use of, and be accountable for company-provided resources; furthermore, inspect the work environment after service completion to ensure organization, cleanliness, and proper disposal of used materials. **What we seek for this opportunity:** * Completed high school education; * Basic computer skills; * Knowledge of networks and computer maintenance; * Familiarity with the city’s geography; * Driver’s license Class "B" and defensive driving certification. **Preferred qualifications (bonus points):** * Six months of experience in the telecommunications sector; * Willingness to travel; * Knowledge of access transmission technologies and media — twisted-pair cables and optical fiber; * Router and signal repeater configuration; * Structured cabling; * Customer service techniques. **At the Brisanet Group, you’ll find:** * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that fosters personal and professional development; * A flat yet hierarchical structure—meaning you are the protagonist of your own career!; * Meal benefits (on-site cafeteria at headquarters; Alelo card at branches); * Co-payment health plan; * Dental plan; * Life insurance; * Childcare allowance; * Dependent caregiver allowance for persons with disabilities (PCD); * Payroll-deducted loans (available after six months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Up to 60% discount at higher education institutions.