**Description** We are looking for committed and responsible Administrative Apprentices to join our team. At Auto Peças Padre Cícero, your mission will be to ensure that our customers receive their products with speed, security, and quality service. **Responsibilities and duties** Document control; Organization of physical and digital files; Telephone and in-person customer service; Assistance in resolving issues and answering questions from external and internal customers; Internal communication between departments and with headquarters; Opening and tracking support tickets in the internal system. **Requirements and qualifications** Currently enrolled in or having completed high school. Organized, detail-oriented, and responsible. Good communication skills and ability to work in a team. Availability to work in a dynamic environment and follow administrative routines.