Sales Supervisor / Relationship Coordinator

Description

Job Summary: We are seeking a leadership professional to manage internal sales teams, driving performance, service quality, and growth—with a strong focus on people development. Key Highlights: 1. Lead and motivate the internal sales team, focusing on results. 2. Develop and train the team, promoting continuous improvement. 3. Company focused on technology and connectivity, expanding nationwide. We are a company with **30 years in the market**, currently undergoing national expansion, delivering **technology and connectivity** to thousands of customers across the states of **RS, SC, SP, RJ, MT, MS, and MG**. If you have a **leadership profile**, **results orientation**, and **passion for developing people**, join our team! We seek a professional who operates strategically and closely with the team—driving performance, service quality, and sustainable operational growth. **Diversity matters:** People with Disabilities (PwD) and/or Rehabilitated individuals are warmly\-welcome. If you enjoy connecting with people, working in internal sales, solving day-to-day demands, and wish to grow alongside an expanding company, this opportunity is for you! **Responsibilities and Duties** **Main Activities:** * Lead, engage, and motivate the internal sales team—monitoring KPIs and supporting technical and commercial needs; * Monitor customer interactions and external actions, ensuring excellence in customer experience and portfolio retention; * Develop and train the team through ongoing guidance and follow-up; * Manage the team’s administrative routines, including time tracking, shift scheduling, leave, and vacation planning; * Conduct periodic feedback sessions to align goals, foster individual development, and improve performance; * Support other operational and strategic departmental needs, contributing to process evolution and business outcomes. **Requirements and Qualifications** **Requirements:** * Bachelor’s degree in progress in Business Administration, Commercial Management, or related fields; * Proficiency in computer applications and internet usage; * Experience in customer service, administrative roles, and sales; * Willingness to travel and relocate as needed. * Preferred: Experience managing people in commercial teams/stores within the Telecom/Internet Service Provider sector; * Driver’s License Category B. **Additional Information** **Benefits we offer:** * RVI \- Incentive-based Variable Remuneration, * Profit and Results Sharing Program – PLR; * Daycare Reimbursement; * Life Insurance; * Meal Voucher; * Food Allowance; * Transportation Voucher; * Mobility Assistance; * Unimed Health Plan; * Dental Plan; * Gym Discounts (TotalPass); * C4Life; * Internet and Mobile Telephony Plans with discounts. Nice to meet you—we are Brasil TecPar! For three decades, we have pursued the exciting mission of **simplifying life through technology and connectivity**, transforming Brazil’s digital future. We are a diverse team of tech-passionate talents united by a commitment to creating impactful solutions that improve people’s lives across every corner of the country. We are recognized by the ABRINQ Foundation as a “Child-Friendly Company.” Additionally, we hold certifications from ISO 27001, KINDNS, the Brazilian GHG Protocol Program, and Move for Good! By Q2 2025, we grew by 70.5% and have already connected over 1 million customers nationwide. Today, we have more than 4,000 TecFriends spread across 8 Brazilian states. Every voice is valued; every idea is an opportunity to make a difference—and **every effort is recognized through biannual Profit and Results Sharing.** Here, you’ll have the freedom and support to explore your passions, develop your skills, and reach your full potential. More than connecting—it’s about evolving, always. Shall we go together? \#VemSerUmTecFriend