Description
Job Summary:
Copy Tec is seeking a Support Analyst I to install and maintain printing equipment, with a focus on first-level technical support and customer service.
Key Highlights:
1. First-level technical support and customer service
2. Support for general IT-related requests
3. Proactive and organized profile with strong communication skills
Copy Tec seeks a Support Analyst I to perform installation, preventive maintenance, and corrective maintenance of printing and multifunction devices.
**Responsibilities**:
* First-level technical support
* Customer service
* Remote access
* Support for general IT-related requests
**Requirements**:
* Completed high school education;
* Experience or knowledge in IT;
* Knowledge of remote access tools;
* Proactive and organized profile;
* Strong communication and customer service skills;
* Availability: Monday to Friday, from 09:00 to 19:00.
* Knowledge of printers is a plus
Working Hours
Monday to Friday
09:00 to 19:00
Work Location: Sinop Courthouse
We Offer:
Fixed Salary + Meal Voucher + Transportation Allowance + Excellent work environment.
Immediate Start.
Position Type: Full-time, CLT (Consolidated Labor Laws) permanent employment
Compensation: R$2.000,00 - R$3.000,00 per month
Benefits:
* Meal Voucher
* Transportation Allowance
Experience:
* Technical Support (Mandatory)
* IT Support (Mandatory)