Description
Job Summary:
An Optical Consultant is responsible for providing consultative customer service, recommending optical products, and contributing to sales targets.
Key Highlights:
1. Consultative customer service and optical solutions recommendations
2. Assisting in frame selection and performing basic adjustments
3. A welcoming environment focused on growth and respect
### **OPTICAL CONSULTANT \| INSTITUTO VISÃO SOLIDÁRIA (IVS)**
The **Instituto Visão Solidária (IVS)**, part of the **5th largest franchise group in Brazil**, operating **over 290 stores**, is seeking an **Optical Consultant** to strengthen our team!
We are looking for a professional who is **communicative, responsible, and passionate about customer service**, with a results-oriented mindset and commitment to delivering an exceptional experience to every customer.
**Position:**
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### **Responsibilities**
* Provide consultative customer service by understanding client needs and recommending optimal solutions in lenses, frames, and optical products.
* Assist in frame selection, aligning style, comfort, and technical requirements.
* Perform measurements and basic frame adjustments.
* Maintain sector organization and support store daily operations.
* Contribute to achieving sales targets and business results.
**Requirements:**
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### **Requirements**
* Experience in the optical field (preferred).
* Strong communication skills, professional demeanor, and customer service expertise.
* Proactivity, organizational skills, and ability to work effectively in a team.
* Availability to work during standard business hours.
**Additional Information:**
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**What We Offer**
* Salary \+ Aggressive performance bonus
* A welcoming, light-hearted, and collaborative environment focused on growth and respect
* Ongoing training and continuous support to help you grow and excel in your role
* Market-competitive compensation \+ performance-based bonus
* Genuine career advancement opportunities within a solid and expanding company
**Why Join the IVS Team**
Working at the **Instituto Visão Solidária (IVS)** means joining one of the country’s largest groups: we are the **5th largest franchise group in Brazil**, with **over 290 stores**, offering structure, opportunities, and a people- and results-focused work model.
Additional compensation: Bonus