Description
Job Summary:
This IT support position involves assisting with maintenance of computer and telephony equipment, providing software/hardware support to users, and administering user profiles.
Key Highlights:
1. Support for computer equipment, telephony, and cabling.
2. Assistance in resolving internal user support tickets.
3. Assistance in user profile administration and OS installation.
§ Provide support for computer equipment, telephony, and structured cabling;
§ Monitor and assist in resolving internal user support tickets related to software and hardware;
§ Assist in user profile administration;
§ Assist with formatting and installing operating systems on desktops and notebooks;
§ Assist in developing internal procedures.