**Job Description:** ---------------------- We are specialists in ICT infrastructure, with a strong presence in the manufacturing, commercialization, management, support, and consulting of Data Centers, Networks, and IP-based Communications. We lead the production and supply of intelligent solutions for governmental and private sectors, while also driving business and people forward through technological innovation. Join us and help connect even more people to the future! The SGI Analyst is responsible for ensuring internal process compliance with regulatory requirements, promoting continuous improvement, and guaranteeing the effectiveness of nonconformity handling. This role works integrally across multiple departments, providing technical support, conducting training sessions, performing audits, and contributing to maintaining quality and environmental management systems. Key Responsibilities: Manage nonconformities: register, analyze root causes, monitor corrective actions, verify effectiveness, and guide involved departments. Conduct internal audits to ensure compliance with regulatory requirements and identify opportunities for continuous improvement. Ensure calibration and traceability of equipment used in quality controls, according to applicable standards. Plan and deliver training on Nonconformities, Document Control, Risk Management, PDCA, and other topics related to the SGI. Develop supporting materials and train leaders and teams on ISO 9001 and ISO 14001 standards. Provide departmental support in meeting ISO 9001 and ISO 14001 certification requirements. Update and control SGI documents, including policies, procedures, and records. Monitor the Environmental Management Program, ensuring proper waste disposal and compliance with legislation and internal standards. Act as a facilitator for the 5S Program, promoting organization, standardization, and discipline in workplaces. **Mandatory Requirements:** ------------------------------ Completed bachelor’s degree in Engineering, Administration, or Quality Management; Internal Auditor Training for ISO 9001; Proficiency in Microsoft Office suite (Excel is essential). **Desirable Requirements:** -------------------------- Internal Auditor Training for ISO 14001:2015; Risk Management. **Employment Type:** -------------------------- CLT (Consolidated Labor Laws) **PwD (Persons with Disabilities):** -------- NOT APPLICABLE **Benefits:** --------------- Flexible benefits (meal and food allowances); Transportation allowance; Health insurance; Dental insurance; Wellhub (Gympass); Monthly subsidy for therapy with Zenklub; 10% discount on ZOOM Store products; “Your Referral, Your Reward” program. **Work Location:** ---------------------- Rua da Praça, 241 – Suite 816 – Pedra Branca – Palhoça (SC) – Palhoça-SC **Working Hours:** ------------------------ Monday to Friday, during business hours