Job Summary: The Sinop Group is seeking a Credit and Collections Assistant to support credit and collections management, minimize risks, and contribute to financial health. Key Highlights: 1. Support customer credit and collections management 2. Analyze documentation and monitor payments 3. Negotiate with debtors and guide customers We are looking for a **Credit and Collections Assistant** to join the **Sinop Group**, a leading business group with over 77 years of history, dedicated to pioneering, developing, and transforming cities and people. **About the Sinop Group** The Sinop Group is a diversified business group operating in real estate development, urban planning, strategic investments in urban development and agribusiness projects. We are a market reference, with companies such as Gran Incorporadora (vertical developments), Bravante Urbanizadora (land subdivisions and gated communities), Civilli Empreendimento e Participações (strategic projects), and Fazenda Maringá (agribusiness). We believe in people’s transformative potential, respect for diversity, and the power of shared good ideas. Ethics, sustainability, innovation, commitment, teamwork, customer focus, and results are the values that guide us. **About the Opportunity** You will be responsible for supporting customer credit and collections management, including analyzing documentation, monitoring payments, negotiating with debtors, and guiding customers on real estate processes. Your work will be essential to ensuring the integrity of credit processes, minimizing risks, and contributing to the financial health of the receivables portfolio. **Your Responsibilities** **Credit Analysis and Approval** Analyze buyer documentation (ID, CPF, income proof, references) for credit approval; Verify customers’ financial history and references by consulting databases and financial institutions; Record credit analyses in the system, documenting decisions and justifications with rigor and accuracy. **Receivables and Collections Management** Monitor the receivables portfolio, tracking due dates and payment statuses; Contact delinquent customers to inform them of delays and negotiate payment plans; Issue invoices, collection notices, and collection correspondence; Record delinquency incidents in the system and maintain an updated history; Reconcile receipts with accounting and banking systems; Forward cases of severe delinquency to legal analysis when necessary. **Customer Guidance** Attend to and guide customers regarding amounts, documents, and procedures required for corrections, addendums, contract rescissions, and real estate financing; Clarify doubts and direct customers to competent departments when needed; Maintain excellent organization of customer documentation and files. **Reports and Indicators** Prepare delinquency reports and credit indicators for supervision; Develop portfolio performance analyses with recommendations for corrective actions. **Requirements** **Education** * Completed high school (mandatory) * Bachelor’s degree in Administration, Accounting, or Financial Management (preferred) **Mandatory Experience** * Experience in credit and collections (minimum 1–2 years preferred). * Knowledge of documentation analysis and reference verification. * Proficiency in Microsoft Office suite. * Familiarity with real estate management systems or ERP systems. * Basic knowledge of consumer rights law and consumer protection legislation. * Basic knowledge of real estate financing and required documentation. * Basic understanding of real estate processes (corrections, addendums, contract rescissions). **Preferred Qualifications** * Experience in the real estate sector. * Knowledge of process automation or analytical tools. * Certifications in credit or collections