Collections Assistant - Sinop

Description

Job Summary: The Collections Assistant supports the finance department in recovering amounts owed by delinquent customers, negotiating debts, and ensuring procedural compliance. Key Highlights: 1. Support the recovery of amounts owed by delinquent customers 2. Negotiate debts and identify suitable payment solutions 3. Ensure compliance with internal procedures The Collections Assistant is responsible for supporting the finance department in recovering amounts owed by delinquent customers. Key responsibilities include proactively contacting customers via telephone, e\-mail, or other platforms to negotiate debts and identify appropriate payment solutions. Additionally, the professional must prepare follow-up reports, update financial information in the system, and ensure all negotiations are accurately recorded. * Issue and send invoices and installment payment slips to customers. * Monitor due dates and implement preventive actions to avoid delinquency. * Record all customer interactions in the system, ensuring all information remains up to date. * Support administrative tasks within the collections department, such as organizing documents and files. * Provide ad-hoc support to the collections team. * Contact customers via telephone, e\-mail, or other communication platforms. * Assist in negotiating payment agreements and debt restructuring. * Ensure compliance with internal procedures and company policies. * Support analysis of financial reports and delinquency indicators. * Conduct daily monitoring of accounts receivable.