SCHEDULING OPERATOR

Description

Job Summary: Schedule services, propose maintenance activities, and contribute to the revenue and productivity of the technical assistance department, with a focus on excellence in customer service. Key Highlights: 1. Active and responsive customer service focused on customer satisfaction 2. Proactivity and initiative to solve problems 3. Continuous development and a welcoming work environment Schedule customer services with excellence, proposing scheduled and planned maintenance activities, contributing to the revenue and productivity of the technical assistance and parts departments while meeting established and agreed-upon deadlines. **Unit: Cometa Hyundai.** **Responsibilities and Duties** Main Activities: * Schedule customer services with excellence, actively and responsively, and inquire about the possibility of performing additional services; * Offer scheduled and planned maintenance activities; * Conduct daily standard-cycle customer prospecting, updating customer and vehicle data; * Contribute to the revenue and productivity of the technical assistance and parts departments, meeting established and agreed-upon deadlines. And other duties related to the position. **Requirements and Qualifications** **What You Need:** Completed high school education. Knowledge of automotive electrical systems. Experience in customer service. Knowledge of the Brazilian Consumer Protection Code. **Who Inspires Us?** **Someone who believes in and identifies with our culture:** * Enjoys delivering excellent service and cares about customer satisfaction. * Is proactive and possesses a strong sense of responsibility. * Brings ideas, takes initiative, and solves problems creatively. * Has an interest in technology and is always willing to learn. * Adapts easily to change and new challenges. * Is organized and communicates clearly. **Additional Information** Competitive salary for the position R$ **Health:** We offer health insurance. **Recognition and Celebration:** We value special moments through recognition, maternity/paternity kits, Father’s Day, Mother’s Day, and Easter gifts. **Continuous Development:** Access to our library and ongoing training programs to accelerate your career. **Financial Benefits:** Meal allowance, discounts on parts and products, and up to a 15th-month salary according to our policy. **Simplified Connectivity:** Free Wi\-Fi to facilitate your daily routine. **Special Moments:** Champions’ Meeting to celebrate achievements per our policy, plus a birthday day-off. **Festive Gifts:** Receive a special Christmas kit to end the year joyfully. And more.. At Grupo Cometa, we work to turn dreams into reality. **"Passion for Service" is not just a slogan—it’s a mindset and a way of acting!** We are an innovative group of companies with human-centered management focused on the future. With excellent infrastructure and a welcoming work environment, we proudly rank among the best companies to work for, recognized by Great Place to Work (GPTW). We value our employees through recognition policies, attractive benefits, and professional development opportunities. We are looking for professionals passionate about their work, committed, and who act with professionalism, ownership mindset, determination, and ethics. If you thrive on challenges and wish to join a team that values every talent, grow with us! Learn more about the companies within Grupo Cometa: https://www.viacometa.com.br/