Description
Job Summary:
A professional responsible for customer service, service order management, inventory control, and emergency organization, ensuring operational efficiency.
Key Highlights:
1. Customer service and relationship management with customers and suppliers
2. Service order and scheduling management
3. Control and organization of emergency situations
Customer service (by phone/email/in person); Sending and verifying emails; Creating preventive, corrective, and accident-related service orders; Contacting customers and suppliers; Scheduling services
Closing service orders after completion; Managing inventory of parts and materials required for vehicle maintenance, ensuring sufficient supplies and efficient procurement; Assisting in controlling and organizing emergency situations, such as accidents or mechanical failures, ensuring teams take appropriate actions; Alerting supervisors/responsible personnel upon identifying non-conformities; Working in accordance with Integrated Management System and Occupational Health and Safety standards.
**DRIVER'S LICENSE CATEGORY D REQUIRED**
**MUST BE CURRENTLY ENROLLED IN A HIGHER EDUCATION PROGRAM**
Minimum Education Level: Technical Course
Desired Qualifications: Logistics, Higher Education
Driver's License: E, B, D