Professional responsible for planning, coordinating, and supervising all company Quality activities, including Quality Management System (ISO 9001) management, quality control, handling of complaints, and certification of packaging for land and maritime transport modes. Coordinates a team of 6 Quality Inspectors. Key Responsibilities QUALITY MANAGEMENT SYSTEM MANAGEMENT - Maintain and improve the QMS in accordance with ISO 9001. - Plan and oversee internal and external audits. - Develop and review procedures and work instructions. - Develop and monitor quality performance indicators. TEAM SUPERVISION - Supervise the activities of the 6 Quality Inspectors. - Organize shifts, routines, priorities, and training. - Ensure traceability and compliance with inspection standards. PACKAGING CERTIFICATION – LAND AND MARITIME TRANSPORT MODES - Manage certification processes according to ANTT 5998/22, INMETRO, and DPC regulations. - Prepare samples, conduct tests, and liaise with accredited laboratories. - Control deadlines, renewals, and documentation for certified models. TECHNICAL SUPPORT TO CUSTOMERS - Conduct technical visits to analyze quality complaints. - Supervise the inspector assigned to external visits. - Issue technical reports containing conclusions and corrective action plans. NON-CONFORMANCE AND CONTINUOUS IMPROVEMENT MANAGEMENT - Conduct root cause analyses and action plans (5 Whys, Ishikawa, 8D). - Handle returns, complaints, and corrective/preventive actions. - Implement process improvements aimed at reducing failures. Mandatory Requirements - Bachelor’s degree in Engineering. - Prior experience in industrial Quality (preferably in the plastic packaging sector). - Knowledge of packaging certification for land and maritime transportation. - Proficiency in quality tools and ISO 9001. - Experience leading operational teams. Desirable Requirements - Experience in plastic extrusion/blow molding/injection molding. Job Type: Full-time, Permanent CLT Salary: R$6,000.00 – R$7,000.00 per month Benefits: * Medical insurance * Free parking * Profit-sharing program * Life insurance * Meal allowance * Transportation allowance