Field Support Technician

Description

Job Summary: IT professional focused on field support, performing software and hardware maintenance and installation, and providing client support. Key Highlights: 1. Level 1 and Level 2 support for operating systems and networks 2. Software, hardware, and printer maintenance and installation 3. On-site technical support for microcomputing/telecom/field at client locations **Field Support Technician** Employment Type: CLT; Work Model: On-site \- Indefinite Duration; Location: Cascavel, PR area; Monday to Friday \| Business Hours. **Responsibilities:** Level 1 and Level 2 support; Support for operating systems and networks; Software, hardware, and printer maintenance and installation; System image creation; On-site technical support for microcomputing/telecom/field at client locations. **Requirements and Qualifications:** Knowledge of infrastructure and microcomputing; Knowledge of equipment preparation, system imaging, installation, and configuration; Knowledge of Windows; Must have HDD, laptop, USB drive, console cable, and Android smartphone with internet access; Personal vehicle (car) and valid driver's license required; Willingness to travel (minimum one week); Willingness to travel over 300 km. ### **Employment Type:** CLT ### **Required Knowledge and Skills:** Hardware, Software, Infrastructure, Networks ### **Benefits:** Birthday Day Off, Dental Plan, Fuel Allowance, Flexible Meal Voucher, Transportation Voucher ### **Department:** Information Technology