Description
Job Summary:
Receptionist/Secretary for a coworking space in Criciúma, responsible for administrative tasks, customer prospecting and service, and space management.
Key Highlights:
1. Customer service and prospecting via multiple platforms
2. Management of administrative routines and scheduling
3. Development of prospecting and sales strategies
* ### **Job Description**
Receptionist/Secretary at a coworking space in Criciúma - SC.
+ Requirements and Responsibilities:
+ Knowledge of administrative routines,
+ Dynamic, committed, and responsible;
+ Proactive, with strong verbal and written communication skills;
+ Greet customers and introduce the space to visitors and potential clients;
+ Respond to customers via WhatsApp, Instagram, and phone calls;
+ Schedule customer appointments in the system;
+ Sales knowledge (basic understanding of sales techniques and negotiation);
+ Punctuality in adhering to scheduled working hours;
+ Social media proficiency is a plus;
+ Maintain the workspace and ensure smooth daily operations.
CRM: (Track, identify, and qualify potential customers)
+ Actively prospect via WhatsApp and Instagram
+ Conduct strategic follow-ups to maintain lead engagement.
+ Research leads to personalize outreach and improve sales conversion rates.
+ Develop strategies and content to optimize prospecting.
+ Use CRM in our system to manage and organize the sales pipeline.
Post-sales
Fixed salary commensurate with the role + Transportation Allowance (VT) + Sales Commission
* ### **Area of Activity:**
Secretarial Services
* ### **CBO Job Title:**
Receptionist, general
* ### **Education Requirement:**
Completed High School (Secondary Education)
* ### **Salary Range**
From R$ 1.000,00 to R$ 2.000,00
* ### **Additional Benefits**
+ Variable compensation
+ Transportation Allowance
* ### **Employment Type**
Indefinite-term contract (CLT)
* ### **Work Format:**
On-site
* ### **Other Information**
Must the candidate be available for travel? No
Is lack of experience acceptable? No
Working days Monday to Friday
Business hours
Working hours 44 hours per week