Store Manager

Description

Job Summary: The professional will be responsible for commercial management, process management, sales team management, customer management, and inventory management, with a focus on results and excellence. Key Highlights: 1. Comprehensive management of sales, processes, team, customers, and inventory. 2. Opportunity to develop the team and increase customer loyalty. 3. Work at the leading company in the country's drywall construction network. Want to join the largest drywall construction network in the country? We seek energetic talents focused on customers. If this resonates with you, grow with us! Learn more about Espaço Smart on our website: www.espacosmart.com.br All our opportunities are also open to professionals with disabilities. **RESPONSIBILITIES AND ATTRIBUTES** * Commercial Management: Monitor and guide sales negotiations, Promote sales initiatives to drive business growth; Monitor delinquency reports and support negotiations with customers; * Process Management: Ensure the store is clean, organized, and properly laid out, Coordinate with suppliers on technical product training; Ensure standardized customer service. * Sales Team Management: Support HR in selecting new employees, Train new employees; Develop the team and monitor performance; * Customer Management: Generate new business opportunities, Increase loyalty among existing customers and reactivate inactive customers; develop and maintain long-term customer relationships, ensuring a consistently positive experience. * Inventory Management: Monitor logistics processes and inventory results, Ensure inventory accuracy, Manage the Logistics department budget to ensure effective resource allocation. Maintain effective communication with other departments to ensure proper delivery of products and services **REQUIREMENTS AND QUALIFICATIONS** * Completed Bachelor’s degree in Commercial Management, Architecture, Civil Engineering, or related fields; * Knowledge of CAD tools and project reading/interpretation is a plus; * Experience with CRM (Bitrix is a plus); full portfolio management recordkeeping is mandatory; * Retail commercial experience, preferably in civil construction, custom furniture, and desirable experience in drywall construction; * Experience in real estate, construction companies, developers, or real estate agencies; * Familiarity with basic digital tools. * Strong communication skills * Analytical ability and differentiated problem-solving skills; * Willingness to travel; * Valid driver’s license (Class B) **ADDITIONAL INFORMATION** * Benefits Package: * Meal Allowance; * Dental Plan; * Health Insurance; * Life Insurance; * Transportation Allowance; * Espaço Smart University; * Maternity Kit; * WellHub (Gympass). **MISSION, VISION & VALUES** Mission We were founded with a mission to transform Brazilian civil construction by marketing products and services that promote industrialization and sustainability in construction. Vision “To be the LARGEST and BEST construction materials company specializing in products and services for industrialized, sustainable, and intelligent construction systems, operating nationwide.” Values * Economic, social, and environmental sustainability; * Integrity with all stakeholders; * Focus on results; * Excellence through simplicity; * Respected, committed, and fulfilled people; * People’s safety above all else; * Customer focus. Minimum Education Level: Bachelor’s Degree Driver’s License Requirement: B