Commercial Supervisor

Description

Job Summary: We are seeking an experienced professional in sales and customer service team supervision within the telecommunications industry to lead and develop talent, with a focus on achieving targets and ensuring customer satisfaction. Key Highlights: 1. Sales and customer service team supervision 2. Focus on leadership and team development 3. Performance metrics analysis and goal setting Description: Apply quickly via email: Requirements and Qualifications: * Proven experience in sales and customer service team supervision in the telecommunications industry * Proficiency in performance metrics analysis and goal setting * Knowledge of CRM and ERP systems used in the industry * Excellent verbal and written communication skills, with emphasis on leadership * Availability for regional travel and occasional events Desirable: * Certification in Sales Management or Coaching * Experience with marketing automation tools * Knowledge of advanced negotiation techniques * Proactive, results-oriented profile * Ability to conduct team training Responsibilities and Duties: * Achieve monthly and quarterly sales targets, with a minimum 10% increase compared to the previous period * Ensure high customer satisfaction rates, maintaining NPS above 70 * Implement team development plans, improving performance by 15% annually Benefits: Educational Incentive, Commission Work Schedule: Monday to Friday, from 8:00 AM to 12:00 PM and from 2:00 PM to 6:00 PM; Saturdays from 8:00 AM to 12:00 PM. Knowledge: Education: Bachelor's Degree \- (Organizational Administration / Financial Administration / Communication / Ethics and Citizenship / Prevention and Health / Digital Inclusion (Office Suite) / Corporate Sociology / Business Law / Human Resources).,commercial,management,leadership,sales \- Irrelevant 2512250202491705967