Store Manager

Description

Job Summary: The Store Manager plans, organizes, and controls administrative and sales routines, managing teams and performance indicators to achieve organizational goals. Key Highlights: 1. Plans, organizes, and controls daily routines and sales activities 2. Manages teams and performance metrics to achieve objectives 3. Results-oriented and committed to professional development **Job Description** The Store Manager is responsible for planning, organizing, and controlling the store's administrative and sales routines and processes. Manages consultant and sales assistant teams, as well as performance indicators, to achieve organizational goals. We seek a committed, determined professional who pursues professional development, focuses on results, and enjoys challenges. If this describes you, join our team! \#letsdothis Responsibilities and Duties * Ensure daily achievement of established sales targets and operational results. * Ensure daily quality in store operational processes by aligning and updating procedures with the entire team. * Maintain daily store organization and appearance, following the established standard layout process, and ensure team members do the same with commitment. * Control and manage inventory activities and cash handling (inflows and outflows) together with the sales assistant. * Identify improved sales opportunities through market research. * Periodically and as needed, carry out administrative and HR-related tasks, such as job openings, vacations, time tracking, medical certificates, warnings, terminations, among others. * Lead and evaluate the store team daily, ensuring engagement with established work processes. * Develop the team through performance evaluations and frequent feedback. * Conduct various trainings—operational, administrative, and sales campaign-related—for the store team periodically and as needed. * Ensure quality in executed processes by seeking training opportunities and personal and professional development. Acquire in-depth technical knowledge of the brand’s products and services, as well as team management expertise, to better manage both processes and people. * Receive daily customer feedback regarding service quality, products, and customer experience. Manage customer satisfaction indicators. **Requirements and Qualifications** **For this position, you must have:** * Completed undergraduate degree; * Knowledge of Sales Techniques, Leadership, and Team Management; * Intermediate-level Microsoft Office proficiency; * Digital skills: ability to operate computers, smartphones, tablets, and other digital devices; * Prior experience in Retail or Telecommunications management. **Desirable qualifications include:** * **Sales team management experience:** ability to engage teams, monitor results, provide feedback, and develop individuals; * **Experience in store administrative routines:** inventory, cash handling, HR processes, and performance indicator monitoring; * **Strategic vision and results focus:** ability to analyze markets, identify opportunities, and translate metrics into actionable growth plans. **Additional Information** **Benefits:** * Health Insurance Reimbursement; * Meal Allowance – Flash Benefits; * University Tuition Agreement (for employee and dependents); * Pharmacy Discount Program; * Dental Plan; * Life Insurance; * Albert Einstein Telemedicine; * TotalPass; * **Clude Telemedicine:** nutritional, psychological, and 24-hour clinical emergency care; * **Support Channel:** 24/7 social and psychological support; * **SESC Agreement:** access to leisure, culture, sports, health, and education activities at affordable prices. Exclusively available to employees and dependents of commerce and service companies. **Earning Potential:** Monthly sales campaign, per company policy. Compensation: R$2\.000,00 \- R$3\.100,00 per month Benefits: * Partner agreements and commercial discounts * Life insurance * Meal allowance Selection Question(s): * Are you available to work flexible hours? Experience: * Sales (Preferred) Work Location: On-site