Store Manager

Description

Job Summary: We are seeking energetic, customer-focused talents to manage commercial operations, processes, teams, and customers—driving sales initiatives and strengthening customer relationships. Key Highlights: 1. Growth opportunity within a major dry construction retail network 2. Professional development focused on management and results 3. Customer retention and generation of new business opportunities **WANT TO JOIN THE LARGEST DRY CONSTRUCTION RETAIL NETWORK IN THE COUNTRY?** We seek energetic, customer-focused talents. If this describes you, grow with us! Learn more about Espaço Smart on our website: www.espacosmart.com.br All our opportunities are also open to professionals with disabilities. **RESPONSIBILITIES AND ATTRIBUTES** **Commercial Management:** * Monitor and guide sales negotiations, * Promote sales initiatives to stimulate business; * Monitor delinquency reports and support negotiations with customers; **Process Management:** * Ensure the store is clean, organized, and properly laid out, * Coordinate with suppliers on technical product training; * Guarantee standardized customer service. **Sales Team Management:** * Support HR in selecting new employees, * Train new employees; * Develop the team and monitor performance; **Customer Management:** * Generate new business opportunities * Retain existing customers and reactivate inactive customers; * Build and maintain long-term customer relationships, ensuring consistently positive experiences. **Inventory Management:** * Monitor logistics processes and inventory results, * Ensure inventory accuracy * Manage the Logistics department budget to ensure effective resource allocation. * Maintain effective communication with other departments to ensure proper delivery of products and services **REQUIREMENTS AND QUALIFICATIONS** * Completed Bachelor’s degree in Commercial Management, Architecture, Civil Engineering, or related fields; * CAD tool knowledge and ability to read and interpret project drawings are advantageous; * Experience with CRM systems (Bitrix experience is a plus); full portfolio management recordkeeping is mandatory; * Retail commercial experience, preferably in civil construction, custom furniture, and desirable experience in dry construction; * Experience in real estate, construction companies, real estate developers, or real estate agencies; * Basic digital tool proficiency. * Strong communication skills * Analytical and problem-solving capabilities; * Willingness to travel; * Valid driver’s license (Category B) **ADDITIONAL INFORMATION** **Benefits Package:** * Meal voucher; * Dental plan; * Health insurance; * Life insurance; * Transportation voucher; * Espaço Smart University; * Maternity kit; * WellHub (Gympass) **MISSION, VISION & VALUES** **Mission** *We were founded with a mission to transform Brazil’s civil construction industry by marketing products and services that promote industrialization and sustainability in civil construction.* **Vision** *“To be the LARGEST and BEST construction materials company specializing in products and services for industrialized, sustainable, and intelligent construction systems, operating nationwide.”* **Values** * *Economic, social, and environmental sustainability;* * *Integrity with all stakeholders;* * *Results-oriented focus;* * *Excellence through simplicity;* * *Respected, committed, and fulfilled people;* * *People’s safety above all else;* * *Customer-centric focus.* Minimum Education Level: Bachelor’s Degree Driver’s License Requirement: B