Job Summary: Lead, train, and develop an internal sales team, monitoring goals and results to ensure service quality and conversion. Key Highlights: 1. Leadership and development of internal sales team 2. Focus on goals, results, and conversion optimization 3. Strategies to improve adherence and productivity ? Daily Responsibilities: * Supervise the **internal sales team** * Set and monitor **goals and results** * Support on more complex negotiations * Train and develop the team * Analyze KPIs (conversion, sales, customer interactions) * Organize service processes and workflows * Ensure service quality standards * Motivate and hold the team accountable for performance ? Context-Specific Responsibilities (Vehicle Protection): * Monitor customer interactions via WhatsApp and phone calls * Help the team close more adhesions * Develop strategies to improve conversion * Monitor sales representatives' productivity * Directly contribute to achieving departmental goals ? Ideal Profile: * Strong leadership and communication skills * Strategic mindset * Focus on goals and results * Ability to train and develop people * Organizational and data analysis skills
João Silva
Indeed · HR
João Silva
Indeed · HR
