Job Summary: Provide second-level technical support for corporate systems, operational automation, and microcomputer infrastructure, ensuring operational continuity. Key Highlights: 1. Second-level technical support for corporate systems and automation. 2. Technical analysis of incidents and database investigation. 3. Liaison between operational areas and the development team. **Job Description:** ---------------------- Provide second-level technical support for corporate systems, operational automation, and microcomputer infrastructure; perform technical incident analysis, database investigation, and ensure operational continuity at Distribution Centers, acting as a liaison between operational areas and the development team. **Mandatory Requirements:** ------------------------------ Knowledge of incident management based on ITIL; Intermediate-level experience in technical support or Service Desk; Intermediate to advanced knowledge of SQL; Experience with relational databases such as PostgreSQL and Oracle Database; Ability to analyze logs and investigate system errors; Knowledge of corporate systems and application integrations; Knowledge of microcomputer support (hardware, operating systems, and peripherals); Basic networking and infrastructure knowledge. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- NOT APPLICABLE **Benefits:** --------------- Health Insurance; Dental Insurance; Transportation Allowance; Maintenance Allowance; Meal Voucher; Pharmacy Benefits; Medication Reimbursement; Life Insurance; Profit-Sharing Program; Knowledge Investment; Shared Library; Vaccination Support; Discount Partnerships. Total Pass and Vittude. **Work Location:** ---------------------- Tubarão/SC **Working Hours:** ------------------------ Monday to Friday: 6:00 PM to 3:00 AM \| Sunday shift: 4:00 PM to 10:00 PM
João Silva
Indeed · HR
João Silva
Indeed · HR
