Customer Service and Support

Description

We are hiring for the **Customer Service and Support** position at our office in the Center of Florianópolis/SC **Main responsibilities:** * Provide customer support by clarifying doubts and seeking solutions for internal, external, and end customers via e\-mail and telephone. * Update spreadsheets and systems, generate reports, assemble processes, and update registrations. * Perform post\-sales activities. * Support other company departments regarding product functionality. **Requirements:** * Experience in customer service and with Microsoft Office Suite; * Completed high school education. **Employment type:** * **CLT (Permanent)** * **Working hours: 9:00 AM to 6:00 PM, Monday to Friday;** * **Work location: Onsite at the Center of Florianópolis/SC** **Benefits:** * **VA/VR Card**, accepted at supermarkets and restaurants * **Transportation Benefit or Fuel Card**, with no percentage deducted from payroll * **National Health Insurance \+ Dental Plan** * **Einstein Telemedicine** – 24\/7 online immediate care, free of charge and without copayment * **GoGood** – wellness services offering discounts at gyms and studios * **Conexa Saúde** – telemedicine with doctors, psychologists, and nutritionists * **Birthday Day Off** in the employee's birth month * **Discount partnerships** for undergraduate and language courses * **Childcare Assistance** * **Multi\-Benefit Card** – salary advance option with direct payroll deduction, accepted at Personal Card network and establishments with PagSeguro card machines We also provide a fully equipped lounge area for rest, snacks, and meals, featuring a complimentary coffee and hot chocolate machine, fresh fruits, and brewed coffee available throughout the day. Job type: Permanent CLT Compensation: R$2\.220,71 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Childcare assistance * Commercial agreements and discounts * Meal allowance * Food allowance * Transportation allowance Experience: * Customer service (Mandatory) Work location: Onsite