#### **About the position:** Ensuring the company's assets are properly cared for and protected is essential for business success. The Loss Prevention Manager is responsible for coordinating all activities of the loss prevention team, guiding them in correctly following company procedures and standards. This professional must be able to approach customers and products at the store entrance, preventing fraud or theft. Attention to detail, carefulness, organization, and engagement are essential qualities for success in this role. #### **Main responsibilities:** * Coordinate and supervise the loss prevention team, ensuring compliance with company policies and procedures. * Develop strategies to minimize losses and fraud within the store. * Conduct preventive approaches to customers and products at the store entrance, ensuring asset integrity. * Monitor performance indicators related to loss prevention and propose continuous improvements. * Ensure customer service meets the company's required standards, maintaining quality and safety. * Promote training and development programs for the team, aligned with retail and loss prevention policies. * Ensure compliance with job-related operational procedures and internal policies. #### **Required qualifications:** * High school diploma. * Strong communication and leadership skills. * Knowledge of company retail and loss prevention policies. * Ability to strictly follow required operational procedures. #### **Preferred qualifications (advantage):** * Previous experience in loss prevention. * Knowledge of retail customer approach techniques and security practices. * Additional education in security, management, or related fields. #### **Benefits:** * Meal/food allowance; * Dental care * Telemedicine * Telepsychology * Prenatal support * Nutritional coaching * Fitness coaching * Pharmacy discounts * Life insurance * Funeral assistance * SESC partnership * Benefit card; * Training and development through our corporate university – Uniffato * Career development * Trainee program * Outstanding employee program