Job Summary: An opportunity to join a dynamic and visionary team, driving innovation with cutting-edge solutions in the IT and Telecommunications field. Key Highlights: 1. Drive innovation with cutting-edge solutions 2. Work in a dynamic and visionary team 3. Provide technical support and assistance on-site and remotely **Join our team!** The power of technology drives us! We are committed to **driving innovation** with cutting-edge solutions and a constant focus on the future. If you seek challenges, enjoy applying your knowledge in practice, and want to work in a **dynamic and visionary team**, this opportunity is for you! **Your responsibilities in this role:** * Monitor the Field Services ticket queue, prioritizing and acting according to criticality and SLA. * Provide on-site and remote support for tickets within agreed timeframes. * Perform installation, configuration, and repair of hardware and software on computing equipment and devices (PCs). * Conduct testing, inspections, and preventive maintenance on IT equipment and systems. * Perform IT equipment inventory, maintaining up-to-date records. * Maintain organization and standardization of technical rooms, racks, and IT/Telecom environments. * Perform testing and restoration of offline cameras, identifying faults and implementing corrections. * Provide occasional support to the Telecommunications team, as needed. **What we are looking for:** * Completed High School education with relevant experience * Courses in Computer Science, Electronics, Networking, IT, or Telecommunications * Experience in Technical Support * Proficiency in Microsoft Office and PC-based computing * Knowledge of CCTV and structured cabling Availability to work on a 5x2 schedule, **day shift \- From 10:48 PM to 7:21 AM** **What would be considered an advantage:** * Bachelor's degree in Computer Science, Electronics, Networking, IT, or Telecommunications * Basic knowledge of network communications, telephony, and infrastructure Our selection process will be conducted online, including interviews with the Human Resources team and technical assessments. Send us your resume and help build the future**!** Minimum Education Level: Bachelor's Degree Desired Education: * IT Maintenance and Support, Technical Course * Systems Analysis and Development, Bachelor's Degree * Information Technology, Bachelor's Degree * Profit Sharing Program (PLR) * Life Insurance * University Partnerships * Pharmacy Benefits * English Language School Partnerships * Wellhub * Payroll-Deductible Loans * Meal Allowance or Food Allowance * Dental Care * Health Insurance * Transportation Allowance or Fuel Assistance
João Silva
Indeed · HR
João Silva
Indeed · HR
