Collections Analyst

Description

Job Summary: We are seeking a professional to conduct active collections from delinquent customers, negotiate debts, and manage receivables within a growing company. Key Highlights: 1. Active debt collection and negotiation with customers 2. Management of receivables and monitoring of settlements 3. Opportunity to join a team in a growth phase At SA Steel Shelving, we are the national benchmark for retail storage and display solutions. Focused on quality, innovation, and excellence in customer service, we manufacture metal structures that transform our customers' sales environments. We are currently in an exciting growth phase, committed to strengthening our team with talented and motivated individuals. Our dedication to people development drives our success! We value creativity, collaboration, and the continuous pursuit of excellence. **Responsibilities and Duties** Conduct active collections from delinquent customers; Communicate with customers via telephone, e\-mail, or in person to resolve overdue account issues, negotiate debts, and address settlement discrepancies; Update bank slips, calculate interest, and court fees; Register returned checks; Send liability reports to customers, duplicate bank slips, and invoices; Process payments for debt settlements; Monitor settlement processes; Schedule payments; Issue consent letters; Request bank clearance confirmation; Request protest suspension; Prepare necessary documentation for legal collections; Conduct commercial references; Send collection notices and/or letters; Reconcile and monitor bank statements; Perform other related duties. **Requirements and Qualifications** **Education:** Bachelor's degree completed in Financial Management and/or Business Administration. **Experience:** Interest rate negotiation; Accounts receivable; Customer interaction. **Technical Skills:** Advanced Excel, Word, Outlook. ERP system knowledge is desirable. **Additional Information** * Meals provided at the company; * Partnerships with SESI Betim Club, universities, and pharmacies; * Health and dental insurance (only BRL 15 per person); * Life insurance; * Transportation allowance or * Fuel allowance (BRL 300 for motorcycles and BRL 400 for cars), tax-free; * Profit-sharing program (PLR) – amount defined by the union; The SA Group is a Brazilian company with over 26 years of operation, founded in Belo Horizonte, Minas Gerais, aiming to provide solutions in display equipment and steel structures. In 2008, it inaugurated a new headquarters in Ribeirão das Neves/MG, covering 40\.000m². In 2011, it launched its warehousing unit and introduced Pallet Racking Systems to the market. Equipped with modern machinery and cutting-edge technology, it delivers premium products featuring superior structural definition and unmatched finishing. The SA Group is undergoing full-scale expansion, with distribution channels across the entire national territory. This consistent growth positions the SA Group as the most capable industry to offer the best solutions for your company. Our commercial and project teams consist of highly qualified and trained professionals, committed to delivering differentiated service tailored to your business profile.