We are a reference in the telecommunications market and rank 1st in speed ratings in Santa Luzia. We offer exclusive solutions in 100% Fiber Optic internet, landline phone services, and cable TV. Here you will find an environment guided by values that encourages the personal and professional development of employees. Join our team! **Company Bot Internet** **Position:** Support Attendant **Work Schedule:** Monday to Saturday **Benefits:** * Ifood Card * Bonus * Health Plan * Dental Plan * Gympass * Clube Certo **Responsibilities and Duties:** * Chat and phone customer service; * Registering/Editing/Filing customers in the system; * Sending invoices; * Resolving technical questions regarding routers and other FTTH network equipment; * Assisting internal and external technicians; * Documenting all performed services. **Mandatory Requirements:** * Completed high school or currently pursuing higher education; * Proactivity; * Punctuality; * Proficiency with Office suite. **Desirable Requirements:** * Experience in computer networks is desirable; * Strong written and verbal communication skills; * Ability to create spreadsheets in Excel; * Experience in process documentation and customer service is a plus. Job type: Full-time, Permanent CLT Salary: R$1,555.00 - R$1,600.00 per month Benefits: * Medical assistance * Dental assistance * Food allowance * Meal allowance * Transportation allowance Selection question(s): * Do you have availability during the week from 4:00 PM to 10:00 PM and Saturdays from 12:00 PM to 6:00 PM? * Do you have easy access to the Santa Luzia region?