Technical Supervisor

Description

Job Summary: Lead the technical team, ensuring efficiency, organization, and operational quality, while guaranteeing SLA compliance and standard machine operation. Key Highlights: 1. Practical and organized technical team leadership 2. Operational management for high performance and quality 3. Results-oriented focus and managerial support **Job Mission** **Ensure technical department efficiency, organization, and quality by leading the team, guaranteeing SLA compliance, and ensuring all machines operate according to company standards.** **Main Duties and Responsibilities:** **1\. Technical Team Coordination** * Assign and organize work routines. * Monitor productivity and correct deviations. * Ensure SLA compliance. * Validate records in the ERP system. **2\. Technical Operational Management** * Monitor downtime and recurrence of machine failures. * Track machine preparation. * Ensure maintenance and cleaning standards. * Manage technical inventory, spare parts, and supplies. **3\. Asset Control** * Conduct full monthly inventory. * Ensure traceability of machines, parts, and components. * Control movements (receipts, dispatches, and transfers). **4\. Technical Quality and Performance** * Perform preventive maintenance within scheduled cycles. * Reduce technical rework. * Take proactive measures to prevent churn. * Maintain operational technical standards (SOP).**5\. Support to Unit Manager** * Report unit's technical status. * Flag requirements for spare parts and supplies. * Support team training and development. Handle critical service requests. **5\. Desired Profile** * Practical and organized leadership * Strong communication skills * Solid technical background * Agility in decision-making * Results-oriented mindset * Motorcycle ownership required **6\. Compensation** **Average Compensation** **Fixed monthly total: R$ 3.354,10** **Variable component: Up to R$ 1.350,00** **Average monthly total: R$ 4.200,00 (High performance: up to R$ 4.700,00)** **7\. Employment Type and Work Schedule** **Employment regime: CLT – Full-time Weekly workload: 44 hours** **Standard schedule:** Monday to Friday: 08:00–18:00 (with 1h30 lunch break) **Saturdays:** Rotating shifts per schedule **Note:** Fixed Saturday shifts may be required based on demand. **Schedule adjustments may occur due to operational needs (emergencies, installations, critical clients).** **Important note:** Fixed Saturday returns may be required based on unit operational demand. **Operational flexibility:** This role may require schedule adjustments, advance starts, or extended hours for: – urgent technical services – critical client demands – priority installations – team support Compensation: R$3.500,00 – R$4.500,00 per month Benefits: * Medical insurance * Dental insurance * Fuel allowance * Company mobile phone * Meal voucher Experience: * People management (Mandatory) * Operational management (Preferred) Work location: On-site