Store Manager

Description

Job Summary: Store manager responsible for ensuring operational functionality, team management, sales strategies, and customer retention. Key Highlights: 1. Leadership and team management in retail environments 2. Focus on sales strategy and customer service 3. Talent development and team motivation **Responsibilities:** * Ensure proper store operation * Create shift schedules * Conduct interviews, hiring, and onboarding processes * Guide and organize employee activities within the store (POS, inventory, sales, cashiers, and security) * Guarantee timely customer service and security in high-theft-risk areas * Define product placement in the store to maximize sales; manage store goals and campaigns; monitor daily budgeted vs. actual performance * Encourage team engagement in sales campaigns; suggest sales actions to boost both store growth and clearance of near-expiry items * Update tracking dashboards for cooperative sales targets vs. actuals and supplier campaigns * Lead daily meetings, providing feedback, training, and motivation aligned with company values * Schedule employee vacations; monitor and verify digital timekeeping records * Monitor competitor pricing and promotional activities * Maintain contact with frequent customers and personally greet those with purchases over R$500.00 to foster loyalty * Maintain a contact list of special customers (frequent shoppers and high-average-ticket customers) * Analyze reasons for internal returns and take appropriate corrective actions **Requirements:** * Experience in people management * Completed high school education * Bachelor's degree preferred (in progress or completed) **Benefits:** * Life insurance * Birthday day off * National educational partnership * Fuel allowance * Gympass membership * Meal voucher of R$250.00 * Maternity kit (Mamãe Leo) * Unimed dental plan (after probation period) * Discounts at Leo stores (after probation period) * Working hours: 1:20 PM to 10:10 PM (one weekly day off, plus two Sundays worked and two days off) * Salary + 40% trust position allowance + bonuses for achieving cooperative and store sales targets Employment type: Permanent CLT contract Compensation: R$2.392,00 per month Benefits: * Transportation voucher Experience: * Store manager (preferred) * Leadership (preferred)