Description
Job Summary:
We are seeking a Secretary with experience in customer service and quotation preparation, responsible for scheduling, reception, and administrative support.
Key Highlights:
1. Experience in customer service (in-person, phone, or WhatsApp).
2. Experience in preparing quotations or commercial proposals.
3. Strong organizational skills, proactivity, and attention to detail.
⸻
✅ Requirements for the Secretary Position with Customer Service and Quotation Responsibilities
✅ Education
* Completed high school (technical or higher education in Administration, Secretarial Studies, or related fields is preferred).
✅ Experience
* Prior experience in customer service (in-person, phone, or WhatsApp).
* Experience in preparing quotations or commercial proposals.
* Preferred: experience in clinics, offices, or service-oriented companies.
✅ Technical Competencies
* Proficiency in basic computer tools (Excel, Word, email).
* Familiarity with scheduling systems and CRM software (or willingness to learn).
* Strong written communication skills for sending messages and proposals.
✅ Behavioral Skills
* Excellent verbal and written communication.
* Organizational ability and efficiency.
* Proactivity and initiative in addressing tasks.
* Attention to detail (especially when conveying amounts and information).
* Courtesy and professional demeanor in customer interactions.
✅ Key Responsibilities
* Customer service (phone, WhatsApp, and in-person).
* Scheduling appointments/services.
* Reception and welcoming guests.
* Preparing and sending quotations.
* Following up with clients regarding proposals.
* Managing the schedule and providing administrative support.
✅ Availability
* Business hours (or as required by the company).
* Availability for training and process adaptation.
✅ Desired Advantages
* Experience in sales or negotiation.
* Basic financial knowledge (for managing payments and receipts).
* Warm, commercially oriented communication style.
* Social media proficiency and video recording skills.
Employment Type: Full-time CLT
Compensation: R$1\.903,78 \- R$2\.243,00 per month
Benefits:
* Meal allowance
* Transportation allowance
Work Location: On-site