Receptionist

Description

Job Summary: Responsible for greeting, supporting customers and estimators, handling phone calls, scheduling appointments, collecting payments, and managing cash transactions. Key Highlights: 1. Direct customer and team support and assistance 2. Management of appointments and clinic information 3. Financial and cash handling responsibilities Greet, approach, and provide support services to customers and the Estimator. Handle phone inquiries and provide information regarding the clinic, contracts, and service provisions. Schedule estimates or consultations. Assess their needs and direct them to the appropriate location or person. Organize information and plan daily tasks. Collect overdue payments. Schedule patient follow-up visits one week later or as directed by the specialist; if no slot is available, coordinate with the Estimating Dentist for an appointment adjustment. Receive payments for all contracts and private procedures, immediately enter them into the system, and issue payment receipts to patients, ensuring successful completion of the process. Confirm appointments daily one day in advance of the scheduled date and time. Perform daily cash closing, verifying all entries and payment methods in the system, and ensuring all receipts and cash are accounted for. Employment Type: Full-time, CLT Permanent Contract Salary: R$1.650,00 - R$1.800,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Education: * Currently enrolled in or having interrupted a bachelor's degree program (Preferred) Experience: * Customer service experience (Mandatory)