Description
Job Summary:
Monitor real-time vehicle alerts, identify risks, contact customers, activate support, and record actions, ensuring safety and adherence to response timeframes.
Key Highlights:
1. Real-time vehicle alert monitoring
2. Identification of risky and abnormal situations
3. Event tracking until resolution
Monitor real-time vehicle alerts (ignition, movement, intrusion, panic, immobilization, etc.)
Identify risky or abnormal situations
Immediately contact the customer to confirm the event
Activate support (tracking, towing, technical assistance, or authorities, as needed)
Record all actions clearly and in detail in the system
Track the event until its resolution
Follow security procedures and scripts
Ensure response timeframes are met
Compensation: R$1\.677,12 \- R$1\.700,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Meal allowance
* Transportation allowance
Work location: On-site