Description
Job Summary:
We are seeking a Commercial Assistant to provide personalized and human-centered customer service, manage client portfolios, prospect new clients, and support sales activities.
Key Highlights:
1. Providing personalized and human-centered customer service
2. Managing client portfolios and prospecting new clients
3. A focused and results-driven team
* \***Job Description: Commercial Assistant**\*
We seek professionals who enjoy challenges and wish to join a focused and results-driven team, delivering personalized and human-centered customer service.
**\*Main Responsibilities**:\*
* Support sales representatives in managing client portfolios
* Monitor inactive clients and prospect new clients
* Handle customer service via phone, e\-mail, and WhatsApp
* Send promotional materials, product portfolios, and company presentations
* Maintain and analyze the ABC curve
**\*Technical Requirements**:\*
* Customer service experience (Mandatory)
* Basic knowledge of Microsoft Office (Excel)
**\*Behavioral Competencies**:\*
* Effective communication: clarity, persuasiveness, and courtesy in verbal and written communication
* Empathy: ability to understand and meet customers' needs
* Proactivity: initiative to contact clients, suggest solutions, and monitor processes
**\*Job Information**:\* \*CLT\*
**\*• Working Hours**:\* Monday to Friday, from 8:00 AM to 5:30 PM (1-hour lunch break) – 100% on-site
**\*• Transportation Allowance**:\* provided (no fuel allowance option)
**\*• Meal Allowance**:\* **R$ 25.00 per day**
\*• Health Insurance**:\* available after probation period **(90 days)** – Unimed
\*• Birthday Day Off**:\* time off on your birthday
**\*• Longevity Bonus**:\* R$ 1\.000,00 annually on company anniversary
**\*• Initial Salary Range**:\* R$ 2\.000,00 to R$ 2\.500,00 **(based on performance**)
\*• Work Location**:\* Av. Silviano Brandão, 2232 – Horto Neighborhood
Job Type: Full-time, Permanent CLT
Compensation: R$1\.780,00 \- R$4\.533,95 per month
Benefits:
* Medical assistance
* Meal allowance
* Transportation allowance
Experience:
* Sales Assistant (Preferred)
Work Location: On-site