E-commerce Manager

Description

Job Summary: We are seeking a strategic and hands-on E-commerce Manager to lead our digital operations, scale sales, and expand market horizons within a growing company. Key Highlights: 1. Strategic leadership of e-commerce digital operations and market expansion. 2. End-to-end management of the online store and supervision of digital marketing. 3. International negotiation and data analysis for continuous improvement. **We Are Hiring** **E\-commerce Manager** **Company – DLD Comércio e Importação** **Location: Lagoa Santa** **About the Company:** We are a continuously growing company passionate about innovation and delivering the best shopping experience to our customers. We are looking for a strategic and hands\-on **E\-commerce Manager** to lead our digital operations, scale our sales, and expand our market horizons. **Your Responsibilities:** · **Strategic Management:** Plan, develop, and execute the annual e\-commerce business plan, defining revenue targets, profit margins, and average order value (*ticket*). · **Operations and Platform:** Manage end-to-end virtual store operations (platforms, integrations, payment gateways, and ERP). · **Digital Marketing:** Supervise paid media campaigns (Google Ads, Meta Ads), SEO, email marketing, and CRO (conversion rate optimization) strategies to maximize traffic and sales. · **International Relations:** Use fluent English for negotiations, communication with international suppliers, reading global market reports, and potential strategic partnerships. · **Logistics and Inventory:** Coordinate the customer journey from purchase to delivery, aligning logistics, shipping, returns, and inventory levels with the Supply Chain team. · **Data Analysis:** Monitor daily, weekly, and monthly KPIs (conversion rate, CAC, LTV) using analytics tools and propose continuous improvements to the user journey (UX). · **Leadership:** Manage, train, and motivate internal teams, and directly engage with partner agencies and technology vendors. **What We Look For (Requirements):** · **Language: Preferred** Fluent English · **Education:** Bachelor’s degree in Business Administration, Marketing, Advertising, or related fields. · **Experience:** Solid experience managing e\-commerce operations, preferably in retail, with a proven track record of increasing conversion rates and revenue. · **Technical Knowledge:** Practical expertise in e\-commerce platforms (e.g., VTEX, Shopify), web analytics tools (Google Analytics), and omnichannel concepts. · **Profile:** Analytical mindset, logical reasoning, hands\-on approach, customer focus, and excellent negotiation and communication skills. **Nice-to-Haves:** · Knowledge of marketing automation and CRM. \* **Driver’s License:** Preferred · **Salary: To be negotiated** **Send Resume to: rh@dld.com.br** Compensation: R$6\.900,00 \- R$7\.000,00 per month Benefits: * Profit sharing Work Location: On-site