Operational Assistant

Description

Job Summary: Analyst role focused on managing occurrences, treating damaged/lost cargo, investigating discrepancies, and supporting drivers and clients in a logistics environment. Key Highlights: 1. Commitment to achieving the best results and passion for every detail. 2. Working to keep Brazil moving by connecting industries and people. 3. Opportunity to build a career in a company that values its people. **Unit**: Petrolina \- PE **Working Hours: 8:00 AM to 6:00 PM** We are Patrus Transportes, a company that considers people its greatest asset and infuses passion into every detail. Eye-to-eye interaction is a fundamental principle, and honoring our word as a guarantee reflects transparency and responsibility. We constantly seek the best paths and remain committed to delivering outstanding results. Are you interested and ready to join this team that works daily to keep Brazil moving, connecting industries and people? **Main Responsibilities:** * Analyze and handle incidents related to losses and damages; * Manage damaged and/or lost cargo; * Investigate and monitor discrepancies in merchandise deliveries; * Investigate the root causes of shortages and damages identified during operations; * Conduct weekly inventories of cargo undergoing incident resolution; * Perform audits, analyses, and monitoring of incidents; * Monitor and resolve demands registered via Movidesk (tickets); * Provide support to drivers during routes; * Maintain contact with customers for validation and investigation of possible merchandise exchanges; * Analyze debits related to operational incidents. **What We Look For:** * Organization and attention to detail. * Proactivity and focus on results. * Strong communication and interpersonal skills. * Analytical ability and problem-solving capacity. * Commitment to quality and deadlines. **Technical Requirements:** * Completed high school education * Minimum 6 months of experience. * Proficiency in computer literacy (Word, Excel, PowerPoint, and Internet). * Knowledge of logistics, operations, and product distribution processes. * Familiarity with vehicle types and capacities used by the company. **Advantages:** * Prior experience in the transportation sector. **Benefits:** * Health Insurance * Dental Insurance * Transportation Allowance I Charter Bus * Meal Voucher * Life Insurance (per CCT) * Private Pension Plan * TIM mobile plan discount * Partnership with SEST SENAT * Baby Kit * School Kit * Gympass – corporate wellness platform offering access to gyms, studios, health apps, therapy, and nutritionists. **More than a transportation company, we are Patrus.** **Build your career with us!** Minimum Education Level: High School (Secondary Education)