Junior Microcomputer Analyst - Macaíba Unit

Description

Job Summary: Join our Field Service team to resolve software and hardware issues, providing user, network, and domain environment support. Key Highlights: 1. Software and hardware troubleshooting 2. Computer and peripheral maintenance 3. User and network environment support If you enjoy solving software and hardware-related issues, join our Field Service team. **Responsibilities and Duties** * Computer and peripheral maintenance; full computer relocations, * Customer software analysis on company machines; * User support * Network environment support * Domain environment support * Troubleshooting assistance * IT supplies management * On-site and remote user support * Maintaining operational technology infrastructure **Requirements and Qualifications** **Mandatory:** * Basic networking knowledge; * Basic domain knowledge; * Basic telecommunications knowledge; * Technical English; * Prior experience in this role is a plus. **Additional Information** **This position requires IN-PERSON work.** **Salary** 1\.730 **Working Hours** From 12:12 PM to 10:00 PM **Work Schedule** 220 hours/month \| Rotating 5x2 schedule \- **Days Off**: Sunday, Saturday **Work Location:** Macaíba Unit **Powered by AI. Connected by People.** Atento has been a BPO industry leader for many years. Now, we’re taking the next step—leading the Business Transformation Outsourcing (BTO) movement, a new way to transform customer experience. We do this by combining **consulting, artificial intelligence, people empowerment, and operational excellence.** **Our strength lies in our people.** Passionate experts who make technology simple, effective, and truly impactful. If this purpose resonates with you, if you value empathy, and believe technology should serve people, join us! Here, you’ll be part of transformative experiences that foster real connections and tangible results. **Explore our other Career Portals too:** Atento Portal – for customer service roles (chat, voice, e\-mail, etc); Atento Digital Portal \- for digital marketing and social media roles; Atento TI Portal – for technology professionals; Atento PAP Portal – for door-to-door sales/supervisor roles; Interfile – for back-office and process management solutions; Portal PcD – exclusively for persons with disabilities. Tip: Always keep your profile updated and complete, and aim to finish one application before starting another, agreed?