**What we expect from you:** * High school diploma completed. * Experience in receiving, checking, picking, and moving goods. * Experience with SAP system will be considered a differentiator. * Desirable ability to manage priorities. * Capacity for learning, practicality, and constant respect for company procedures, standards, and rules. * Availability to work on weekends and holidays. * Customer satisfaction orientation. **What is the day\-to\-day of a Logistics Operator:** * RECEIVING GOODS: + Performs quantitative and qualitative reception of commercial and non\-commercial goods (equipment, office supplies, etc.), verifying and identifying general condition, supplier, measurement, reference, shade, expiration date, etc. + Prepares physical space and necessary equipment for proper receiving, avoiding loss of productivity during inspection. + Records on the inspection report all relevant information regarding received goods (quantities, apparent condition, expiration dates, etc.), ensuring quality and preventing losses. + Stores goods in the correct storage location by reading the receiving form, helping speed up future order preparation for pickup or delivery. + Labels products missing or defective barcodes and applies security tags to theft\-sensitive items, ensuring goods delivered to stores are ready for sale. + Sorts goods according to flow type, whether store or warehouse goods. + Releases goods for storage in Store or Warehouse, contacting the Replenishment or Storage team to carry out storage (Cautela). + Performs anti\-shrinkage actions through rigorous qualitative and quantitative checks on received goods, ensuring smooth vehicle flow in the Goods Receiving yard and proper handling of handling equipment (pallet trucks, "cages", etc). + Keeps equipment, tools, and PPE (Personal Protective Equipment) organized. + Conducts safe stacking of pallets to avoid damage to property and people. + Maintains the receiving area clean and organized, helping prevent shrinkage and workplace accidents. + Receives shrinkage items validated by the Store, performs qualitative and quantitative verification, and places marked items in the disposal area. + Receives returns to suppliers, validated by the Store, performs quali\-quantitative checks, and schedules collection. + Receives shipments for Technical Support, performs qualitative and quantitative checks, and schedules collection. * PICKUP AND HOME DELIVERY: + Carries out RSS (stock reservation) picking, identifying products and informing the commercial department about the picking. + Organizes goods placement, physically reserving space and managing rotating inventory based on the RSS product list. + Delivers goods to customers quickly and courteously, loading them into the customer's vehicle. + Picks and checks goods, verifying all items listed on the issued order, making them available for customer pickup at the goods pickup area or for carrier (home delivery). * REPLENISHMENT: + Restocks products in the store appropriately. * INVENTORY MANAGEMENT: + Stores and ensures quality and reliability of inventory. + Checks daily orders generated by the sales department, analyzes necessary data consistency in the order (addresses, phone numbers, delivery date, reference, availability, etc.), organizes chronological order picking, and releases them for billing. + Provides telephone support, informing customers about delivery times. + Informs the Logistics Supervisor about any issues involving the picking team, operations, or products. + Assists the Logistics Supervisor in the smooth execution of warehouse addressing (set\-up, rotating inventories, etc.). + Performs daily processing of canceled RSS orders. + Records incidents of shrinkage identified during goods picking. + Maintains good relationship and acts as contact point with third\-party carriers. + Works together with the Customer Service team to prevent potential goods issues. + Reports to the Logistics Supervisor and/or Logistics Manager any occurrences involving goods problems. + Acts as reference point for the Goods Pickup Counter service. + Is responsible for their work equipment. + Respects safety regulations. Apply for this position and become part of our journey! We wish you good luck in your process! Don't forget to visit a store and learn more about what it's like to be part of our team, seeing firsthand the people who deliver the best experiences to our customers. We encourage diversity and inclusion; therefore, all positions are open to People with Disabilities (PwD). \#WeBuildCareers