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Then board this journey with us!**\n\n**#JoinTP**\n\n\nResponsibilities and Duties: Deliver human-centered, engaged customer service to ensure a unique experience; Assist customers with inquiries and manage dissatisfaction related to delays or check-in issues; Contribute to business improvement by building strong relationships with customers; Show interest in topics related to international travel, air tickets, flights, boarding, deplaning, etc.; Facilitate customer access to digital channels or guide them on how to use them.\n\n **Salary:** BRL 2,565.20 + Benefits + Career Development Plan\n\n**Work Hours:** Various shifts\n\n**Schedule:** 6 days on / 1 day off\n\n**Working Hours:** 6:20 AM\n\n**Work Mode:** On-site\n\n**Work Location:** Parnamirim/RN\n\n **What We’re Looking For (Requirements):**\n\n\nMust be of legal age;\n\n\nCompleted high school education;\n\n\nIntermediate or advanced English proficiency;\n\n\nAvailability to work on-site at the Parnamirim/RN campus;\n\n\nProficiency in computer skills and multiskill systems;\n\n\nExperience in customer service within call center environments.\n\n **At TP, well-cared-for people drive extraordinary results!**\n\n\nWe are a market reference in employee benefits—and for good reason. Here, we value quality of life, professional development, and the security of our team members.\n\nDiscover some of the differentiators that make TP an outstanding place to work:\n\n**Professional Development**\n\n* Language Program: available to all employees.\n* Internal Promotions: we encourage growth from within!\n* JUMP Career Plan: you can take your next step in just three months.\n* Educational Partnership: discounts of up to 50% to support your development.\n\n**Financial Benefits**\n\n* Differentiated Profit-Sharing Bonus (PLR) – we recognize and reward your performance.\n* Meal Voucher and Food Allowance.\n* Fuel Voucher (for overnight shifts).\n* Bullla Card: salary advance and payroll-deducted loans.\n* Life Insurance and Funeral Assistance: peace of mind for you and your family.\n\n**Health & Quality of Life**\n\n* TotalPass: promotes quality of life and provides access to a network of gyms.\n* Health Plan including dependents—we care for those you love.\n* Daycare Assistance: up to the child’s first 60 months, supporting parents.\n* Quality of Life Program: physical, mental, social, and financial wellbeing.\n\n**All our positions are inclusive and open to People with Disabilities.**\n\n\nPlease note that our selection process consists of multiple independent stages. Throughout the process, you may be invited to participate in additional activities based on your progress through screening.\n\n\nPlease also note that participation in all stages does not guarantee job offer approval. 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Do you love innovation, technology, and innovation?** \n\n**Are you fascinated by travel and always up-to-date on the latest industry news?** \n\n**This opportunity is for you!!** \n\n**\\#JoinTP**\n\n **Responsibilities and Duties:** \n\nProvide empathetic and engaged customer service in Spanish to deliver a unique experience.\nAssist customers with inquiries and manage dissatisfaction related to flight delays or check-in issues.\nContribute to improving our business by building strong relationships with our customers.\nShow interest in topics related to international travel, airline tickets, flights, boarding, deplaning, etc.\nFacilitate customer access to digital channels or instruct them on how to use them. **Salary:** R$ 2,349.08 + Benefits + Career Development Plan**Schedule:** 6 days on / 1 day off (rotating days off) | 6 hours 20 minutes per shift \n\n**Shifts:** Various shifts \n\n**Work Mode:** On-site | **Work Location:** Parnamirim – RN **What We’re Looking For (Requirements):**\n* Must be of legal age\n* Advanced or native Spanish proficiency (with advanced Portuguese)\n* Completed high school or currently enrolled in higher education\n* Experience in customer service within a call center environment\n* Proficiency in computer skills and multiskill systems\n **At TP, well-cared-for people achieve extraordinary results!**\n\n\nWe are a market reference when it comes to benefits—and for good reason. 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Piloto Pereira Tim, 172 - Centro, Parnamirim - RN, 59146-480, Brazil","infoId":"6484547086758612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"RN - INTERACTION EXPERT - CUSTOMER SERVICE FOR CARD PAYMENT TERMINALS","content":"**Do you prioritize customer experience and strive for the BEST service?**\n\n**Do you enjoy solving problems and helping people?**\n\n**If your answer is YES, then you’re exactly who we’re looking for!!!!**\n\n**After all, this is where you can put your communication skills into practice, winning over customers and clarifying all their questions in the most effective way through voice-based customer service.**\n\n**#JoinTP**\n\n **Responsibilities and Duties:** Provide customer service and assistance via phone, email, and chat, resolving inquiries and issues related to card payment terminals; Accurately and comprehensively record and document all customer service cases; Deliver clear and precise information regarding company products, services, and policies; Provide basic technical support to resolve technical issues with card payment terminals; Ensure customer satisfaction through courteous, empathetic, and efficient service.\n\n **Salary:** R$ 1,518.00\n**Work Hours:** Multiple shift start times\n**Schedule:** 6 days on / 1 day off (rotating days off)**Work schedule** of 6h20**Work Mode:** In-person**Work Location:** Parnamirim - RN **What We’re Looking For (Requirements):** \n\n* Must be of legal age\n* High school diploma or equivalent\n* Prior customer service experience preferred\n* Availability to work in-person in Parnamirim - RN\n\n **At TP, well-cared-for people build extraordinary results!**\nWe are a market reference when it comes to employee benefits—and for good reason. 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Then this opportunity is for you!\n\n**#JoinTP**\n\n **Responsibilities and Duties:** Relationship management, complaint handling, statement inquiries, and card activation, including services such as: credit support; debit support; document verification; card management; card integration; and retail support.\n\n **Salary:** R$1,527.12 + Benefits + Career Development Plan\n\n\n**Working Hours:** Between 5:00 AM and 9:00 PM\n\n**Schedule:** 5 days on / 2 days off – Rotating days off | **Shift:** 8h12\n\n**Work Mode:** In-person | **Work Location:** Parnamirim – RN\n\n **What We’re Looking For (Requirements):**\n\n\nMust be of legal age;\n\n\nHigh school diploma completed;\n\n\nAvailability to work at the Parnamirim – RN campus;\n\n\nStrong argumentation skills.\n\n **At TP, well-cared-for people deliver extraordinary results!**\n\n\nWe are a market reference when it comes to benefits—and for good reason. 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Then hop on board this journey with us!**\n\n**#JoinTP**\n\n\nResponsibilities and duties: Deliver empathetic and engaged customer service to ensure a unique experience; Assist customers with inquiries and manage dissatisfaction related to delays or check-in issues; Contribute to business improvement by building strong relationships with our customers; Show interest in topics related to international travel, airline tickets, flights, boarding, deplaning, etc.; Facilitate customer access to digital channels or instruct them on how to use them.\n\n **Salary:** R$ 2,565.20 + Benefits + Career development plan\n\n**Working hours:** Multiple shifts available\n\n**Work schedule:** 6 days on / 1 day off\n\n**Shift duration:** 6:20\n\n**Employment type:** On-site\n\n**Work location:** Parnamirim/RN\n\n **What we’re looking for (Requirements):**\n\n\nMust be at least 18 years old;\n\n\nHigh school diploma completed;\n\n\nIntermediate or advanced English proficiency;\n\n\nAvailability to work on-site at the Parnamirim/RN campus;\n\n\nComputer literacy and familiarity with multiskill systems;\n\n\nExperience in customer service within a call center environment.\n\n **At TP, well-cared-for people drive extraordinary results!**\n\n\nWe are a market reference when it comes to employee benefits—and for good reason. 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Do you love innovation, technology, and innovation?** \n\n**Are you fascinated by travel and always up-to-date on the latest industry news?** \n\n**This opportunity is for you!!** \n\n**\\#JoinTP**\n\n **Responsibilities and Duties:** \n\nProvide empathetic, engaged customer service in Spanish to deliver a unique experience.\nAssist customers with inquiries and manage dissatisfaction related to flight delays or check-in issues.\nContribute to improving our business by building strong relationships with our customers.\nDemonstrate interest in topics related to international travel, airline tickets, flights, boarding, deplaning, etc.\nFacilitate customer access to digital channels or instruct them on how to use them. **Salary:** R$2,349.08 + Benefits + Career Development Plan**Schedule:** 6 days on / 1 day off (rotating days off) | 6h20 daily shift \n\n**Shifts:** Multiple shifts available \n\n**Work Mode:** On-site | **Work Location:** Parnamirim – RN **What We’re Looking For (Requirements):**\n* Must be of legal age\n* Advanced or native Spanish proficiency (with advanced Portuguese proficiency)\n* Completed high school or currently enrolled in higher education\n* Experience in customer service within a call center environment\n* Proficiency in computer skills and multiskill systems\n **At TP, well-cared-for people achieve extraordinary results!**\n\n\nWe are a market reference in employee benefits—and for good reason. 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Set goals and pursue objectives aligned with Invenergy’s business, acting as a change agent and thought leader.\nResponsibilities* Ensure continuous improvement of safety standards with a focus on prevention, continual education, and training of the O\\&M team.\n* Focal contact point to customers, coworkers and stakeholders\n* Maintain relationship with the Client’s key personnel and identify new contractual opportunities.\n* Ensure profitability of the O\\&M business unit focusing on resource optimizations and cost control.\n* Lead the definition of O\\&M business main goals, KPI’s and report monthly results to company’s Senior Leadership.\n* Collaborate with Procurement team to identify and develop suppliers related to material and services for minor and major component exchanges.\n* Work with teams from other Invenergy regions sharing best practices and lessons learned.\n* Implement high standards of quality on services execution and maintain ISO certifications (9001, 14001 and 450001\\).\n* Ensure O\\&M activities are performed in compliance with Company policies and applicable norms and regulations.\n\n\nRequired Skills* Bachelor’s Degree in Engineering or related technical discipline (Electrical Engineering or Automation and Control as a differential)\n* Minimum 10 years overall work experience in engineering, operations, and/or maintenance, with at least 5 years of supervisory/managerial experience leading operations teams.\n* Extensive knowledge of service activities across multiple wind turbine platforms/different OEMs.\n* Understanding of Brazilian wind energy market and its key players.\n* Knowledge of Brazil wind industry supply chain (suppliers of: cranes, services, parts, repair shops, among others).\n* Strong leadership skills and ability to work effectively with all levels of personnel.\n* Excellent verbal and written communications skills.\n* Able to Travel 40% of the time.\n* Able to prepare annual budgets and report results to operations director.\n* Bilingual: Portuguese and English proficiency (Spanish desirable).\n* Computer proficiency in Microsoft Office software.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766594770000","seoName":"o-and-m-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-serrinha2/cate-customer-service-call-center/o-and-m-manager-6484413066611312/","localIds":"1156","cateId":null,"tid":null,"logParams":{"tid":"d046588e-c895-4d4a-8497-46a0b4e1787e","sid":"df22292d-b6d6-4ac2-b2dc-8cbf4ef66b14"},"attrParams":{"summary":null,"highLight":["Lead O&M teams with focus on safety and profitability","Ensure ISO certifications compliance","Extensive experience in wind energy and supply chain"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Parnamirim,Rio Grande do Norte","unit":null}]},"addDate":1766594770828,"categoryName":"Customer Service Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4073","location":"Av. 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To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.\n\n\n**DEIB Statement** \n\nAt Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, \"Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry\". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.\n\n\n**BEWARE – RECRUITMENT FRAUD** \n\nIt has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our\\-recruitment\\-process\n\n\n**About Vestas** \n\nVestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. \n\nAcross the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40\\+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. \n\nWith 30,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. \n\nVestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. \n\nTo learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. 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Good luck!\n \n\nMinimum Education: High School Diploma (Secondary Education)\n\n \n\nDesired Education: * Elementary School (Primary Education)\n\n \n\n* Health Insurance Plans\n* Commuter Benefits\n* TotalPass\n* Dental Plan\n* On-site Meals\n* Health Insurance Plan – Humana Saúde\n* iFood Benefits – Health and Well-being","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765776866000","seoName":"opportunities-superfacil-emaus","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-serrinha2/cate-other25/opportunities-superfacil-emaus-6473943887411412/","localIds":"1156","cateId":null,"tid":null,"logParams":{"tid":"6f6ef885-67ec-48de-8738-3bd6a409cf09","sid":"df22292d-b6d6-4ac2-b2dc-8cbf4ef66b14"},"attrParams":{"summary":null,"highLight":["Opportunities in operational roles","Minimum high school diploma required","Comprehensive benefits package"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Parnamirim,Rio Grande do Norte","unit":null}]},"addDate":1765776866204,"categoryName":"Other25","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4076","location":"Av. 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Piloto Pereira Tim, 172 - Centro, Parnamirim - RN, 59146-480, Brazil","infoId":"6470169755507412","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"RN - CUSTOMER INTERACTION EXPERT - CARD PAYMENT TERMINAL CUSTOMER SERVICE","content":"**Do you prioritize customer experience and strive to deliver the BEST service?**\n\n**Do you enjoy solving problems and helping people?**\n\n**If your answer is YES, then you’re exactly who we’re looking for!!!!**\n\n**After all, this is where you can put your communication skills into practice—winning over customers and clarifying all their questions in the most effective way through voice-based customer service.**\n\n**#JoinTP**\n\n **Responsibilities and Duties:** Provide telephone, email, and chat support to customers, resolving their questions and issues related to card payment terminals; Accurately and thoroughly record and document each customer service case; Deliver clear and precise information regarding company products, services, and policies; Offer basic technical support to resolve technical issues with card payment terminals; Ensure customer satisfaction through courteous, empathetic, and efficient service.\n\n **Salary:** R$ 1,518.00\n**Work Hours:** Multiple start times available\n**Work Schedule:** 6x1 (rotating days off)**Shift Duration:** 6 hours and 20 minutes**Work Mode:** On-site**Work Location:** Parnamirim – RN **What We’re Looking For (Requirements):** \n\n* Must be of legal age\n* High school diploma or equivalent\n* Customer service experience preferred\n* Availability to work on-site in Parnamirim – RN\n\n **At TP, well-cared-for people build extraordinary results!**\nWe are a market reference in employee benefits—and for good reason. Here, we value quality of life, professional development, and the security of our team members. \n\nDiscover some of the differentiators that make TP an outstanding place to work:\n\n**Professional Development**\n\n* Language Program: available to all employees.\n* Internal Promotions: we encourage growth from within!\n* JUMP Career Plan: you can advance to your next role in just 3 months.\n* Educational Partnership: up to 50% discount to support your development.\n\n**Financial Benefits**\n\n* Differentiated Profit-Sharing Program (PLR) – we recognize and reward your performance.\n* Meal Voucher and Food Allowance.\n* Fuel Voucher (for overnight shifts).\n* Bullla Card: salary advance and payroll-deducted loans.\n* Life Insurance and Funeral Assistance: peace of mind for you and your family.\n\n**Health and Quality of Life**\n\n* TotalPass: wellness and access to a network of gyms.\n* Health Insurance including dependents—we care about the people you love.\n* Daycare Assistance: up to the child’s first 60 months, supporting parents.\n* Quality of Life Program: physical, mental, social, and financial wellbeing.\n\n**All our positions are inclusive and open to People with Disabilities.**\n\n\nPlease note that our selection process consists of multiple independent stages. 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Then this opportunity is for you!\n\n\n#JoinTP\n\n\nResponsibilities and Duties: Responsible for serving corporate clients (legal entities), resolving financial requests, conducting negotiations, updating registration data, retaining clients, and offering services related to card machines and payment solutions.\n\n \n\nSalary: BRL 1,674.39 + Benefits + Career Development Plan\n\n\nWorking Hours: Between 08:00 and 20:00\n\n\nShift Schedule: 6x1 — Fixed Sundays off — Shift duration: 6h20 | 5x2 — Monday through Friday — Shift duration: 7h12\n\n\nWork Modality: On-site | Work Location: Parnamirim — RN\n\n \n\nWhat We Are Looking For (Requirements):\n\n\nMust be of legal age;\n\n\nCompleted high school education;\n\n\nSales and retention skills are a plus;\n\n\nAvailability to work at the Parnamirim Campus — RN.\n\n **At TP, well-cared-for people deliver extraordinary results!**\n\n\nWe are a market reference in benefits—and for good reason. Here, we value quality of life, professional development, and the security of our employees. \n\nDiscover some of the differentiators that make TP an outstanding place to work:\n\n**Professional Development**\n\n* Language Program: available to all employees.\n* Internal Promotions: we encourage growth from within!\n* JUMP Career Plan: in just 3 months, you can take your next step.\n* Educational Partnership: discounts of up to 50% to support your development.\n\n**Financial Benefits**\n\n* Differentiated Profit-Sharing Program (PLR) — we recognize and reward your performance.\n* Meal Voucher and Food Allowance.\n* Fuel Voucher (for overnight shifts).\n* Bullla Card: salary advance and payroll-deducted credit.\n* Life Insurance and Funeral Assistance: peace of mind for you and your family.\n\n**Health and Quality of Life**\n\n* TotalPass: quality of life and access to a network of gyms.\n* Health Plan including dependents — we care for those you love.\n* Daycare Assistance: up to the child’s first 60 months, supporting parents.\n* Quality of Life Program: physical, mental, social, and financial well-being.\n\n**All our job openings are inclusive and extend to People with Disabilities**\n\n\n\n\nPlease note that our selection process consists of multiple stages conducted independently. 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Piloto Pereira Tim, 172 - Centro, Parnamirim - RN, 59146-480, Brazil","infoId":"6467246526349012","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Bilingual Telemarketing Operator (Meal Allowance + Fuel Allowance + Transportation Allowance) - Emaus - No experience required","content":"Consulting, recruitment, and selection company hiring a Bilingual Telemarketing Operator in Parnamirim (Emaus).\n\n**What you will do in this role?:**\n\n\nWork in a call center. Ensure and convey to the customer confidence that you will do your utmost to resolve their issue within your capabilities. Personalize all interactions to demonstrate empathy and courtesy, making the customer feel welcomed and fostering customer loyalty. Confirm and verify whether the problem reported by the customer matches your understanding, in order to identify the best solution and optimize time. Empathize with the customer’s reports or issues during contact. Explore problem details by asking questions, to better understand the customer’s issue in a courteous conversation. Guide the customer through articles or procedures clearly and simply, avoiding technical or complex terminology. Explain clearly and concisely so the customer understands what has been done and what further actions are required from them, the company, or third parties. Resolve all issues brought by the customer according to current policies and procedures, even when resolution requires time. Change passwords. Configure devices. Restore accounts or devices. Pairing. Cancel services or subscriptions. Direct customers to authorized service centers or other departments. Schedule technician visits for hardware repairs. Restore content from backups. Assist customers in performing cloud or PC backups. Enrich, assist, or suggest additional value beyond the customer’s initial request. Represent the brand and its partners at all times, especially when the customer is dissatisfied with the proposed solution. Build collaborative and effective relationships with colleagues, suppliers, and customers. Resolve inquiries and issues on first contact, focusing on efficiency. Properly manage escalations to the Team Manager or Supervisor. Demonstrate self-management and self-confidence in daily activities. Achieve consistent results, focusing on goals and quality.\n\n**Company Offer:*** Salary: BRL 1,813.36\n* ✔ Meal Allowance\n* ✔ Fuel Allowance\n* ✔ Transportation Allowance\n* ✔ Health Insurance\n* ✔ Life Insurance\n* ✔ Childcare Assistance\n* ✔ Study Grant\n* ✔ Career Development Plan\n\n**Additional Information:*** Employment Type: Permanent\n* Work Period: Part-time\n* Working Hours: 2:20 PM to 8:40 PM. 6x1 rotating shift.\n\n**WANT TO PARTICIPATE IN THIS SELECTION PROCESS?**\n----------------------------------\n\n* Review all information regarding this job posting on Jobbol and apply for free.\n\n ***Work Location:*** *On-site in Parnamirim / RN* \n\n***Application Deadline:*** *12/24/2025* \n\n***Expected Start Date:*** *01/01/2026* \n\n***JobId.:*** *29381380755* \n\n \n\n*✔ Follow:* ***@jobbol.empregos*** *on Instagram and unlock the best of the 2025 job market.* \n\n \n\n***\\#UrgentOpening***","price":"R$1,813/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765253634000","seoName":"telemarketing-operator-bilingual-va-fuel-transportation-emaus-no-experience","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-serrinha2/cate-customer-service-call-center/telemarketing-operator-bilingual-va-fuel-transportation-emaus-no-experience-6467246526349012/","localIds":"1156","cateId":null,"tid":null,"logParams":{"tid":"d82b4bcd-3b31-49e9-afc7-0265cde923dc","sid":"df22292d-b6d6-4ac2-b2dc-8cbf4ef66b14"},"attrParams":{"summary":null,"highLight":["Call center service","Benefits such as meal allowance and health insurance","Part-time schedule with a 6x1 rotating shift"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Parnamirim,Rio Grande do Norte","unit":null}]},"addDate":1765253634870,"categoryName":"Customer Service Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Av. Piloto Pereira Tim, 172 - Centro, Parnamirim - RN, 59146-480, Brazil","infoId":"6465872081241912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Bilingual Quality Monitor | Delivery","content":"**Job Title: Bilingual Quality Monitor \\| Delivery**\n\n\n**Job Summary:**\n\n\n\nWe are seeking a diligent and detail\\-oriented Bilingual Quality Monitor for our Delivery team. The ideal candidate will ensure high\\-quality standards are consistently met throughout our delivery services. This position requires excellent communication skills in both English and a second language, strong analytical abilities, and a proactive approach to problem\\-solving.\n\n\n**Key Responsibilities:**\n\n\nMonitor and evaluate performance metrics related to delivery services to ensure quality standards are met. Conduct regular quality checks, audits, and inspections of delivery processes and procedures. Collaborate with the delivery team to identify areas for improvement and implement corrective actions. Develop and maintain detailed reports on quality metrics, highlighting trends and patterns. Provide clear, constructive feedback to team members and management to foster continuous improvement. Assist in training and coaching delivery personnel on quality assurance procedures and best practices. Ensure compliance with company policies, industry regulations, and customer service standards. Act as a liaison between quality assurance and other departments to resolve quality\\-related issues efficiently. Participate in the design and development of quality improvement initiatives and strategies.\n**Qualifications:**\n\n\nFluency in English and one additional language (both written and spoken). Proven experience in quality assurance, preferably within the delivery industry. Strong analytical skills and the ability to interpret complex data. Excellent written and verbal communication skills. Detail\\-oriented with a strong focus on accuracy and consistency. Ability to work independently and as part of a team in a fast\\-paced environment. Proficiency in Microsoft Office Suite and experience with quality management software is a plus. Strong problem\\-solving skills and the ability to make data\\-driven decisions.\n**Working Conditions:**\n\n\nOffice\\-based with potential travel to local delivery sites. Requires flexibility to work outside regular business hours when necessary to meet quality goals and deadlines.\n**Equal Opportunity Statement:**\n\n\n\nWe are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, nationality, disability status, or any other characteristic protected by law.\n\n\n**Application Process:**\n\n\n\nInterested candidates should submit their resume and a cover letter detailing their experience and language proficiency.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765146256000","seoName":"bilingual-quality-monitor-delivery","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-serrinha2/cate-customer-service-call-center/bilingual-quality-monitor-delivery-6465872081241912/","localIds":"1156","cateId":null,"tid":null,"logParams":{"tid":"e6103f73-da6c-4de8-8b0e-e10b133142bc","sid":"df22292d-b6d6-4ac2-b2dc-8cbf4ef66b14"},"attrParams":{"summary":null,"highLight":["Bilingual Quality Monitor role","Fluency in English and another language","Office-based with potential travel"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Parnamirim,Rio Grande do Norte","unit":null}]},"addDate":1765146256346,"categoryName":"Customer Service Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Av. Piloto Pereira Tim, 172 - Centro, Parnamirim - RN, 59146-480, Brazil","infoId":"6464959258073712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"RN - INTERACTION EXPERT – INBOUND CUSTOMER SERVICE FOR E-COMMERCE AND STREAMING (PRN)","content":"**Have you ever thought about working in a dynamic environment, within a collaborative setting characterized by constant transformation and growth?**\n\n**Join our team!**\n\n**\\#ComeBeTP**\n\n **Responsibilities and Duties:** Provide multiskill customer service to clients purchasing via e-commerce (online shopping) or using the streaming platform, aiming to deliver a positive experience by addressing inquiries, resolving issues, and assisting with all related matters.\n\n **Salary:** BRL 1,518.00 + Benefits + Career Development Plan\n\n\n**Shifts:** Starting from 10:00 AM\n\n**Schedule:** 6 days on / 1 day off | **Workday:** 6 hours and 20 minutes\n\n**Work Mode:** On-site | **Work Location:** Parnamirim\n\n **What We’re Looking For (Requirements):**\n\n\nMust be of legal age;\n\n\nCompleted high school education\n\n **At TP, well-cared-for people drive extraordinary results!**\n\n\nWe are a market reference in employee benefits—and for good reason. Here, we value quality of life, professional development, and the security of our team members. \n\nDiscover some of the differentiators that make TP an outstanding place to work:\n\n**Professional Development**\n\n* Language Program: available to all employees.\n* Internal Promotions: we encourage growth from within!\n* JUMP Career Plan: advance to your next role in just 3 months.\n* Educational Partnership: up to 50% discount to support your development.\n\n**Financial Benefits**\n\n* Differentiated Profit-Sharing Bonus (PLR) – we recognize and reward your performance.\n* Meal Voucher and Food Allowance.\n* Fuel Voucher (for overnight shifts).\n* Bullla Card: salary advance and consigned credit.\n* Life Insurance and Funeral Assistance: peace of mind for you and your family.\n\n**Health and Quality of Life**\n\n* TotalPass: promoting quality of life and access to a network of gyms.\n* Health Insurance including dependents—we care for those you love.\n* Daycare Assistance: up to the child’s first 60 months, supporting parents.\n* Quality of Life Program: physical, mental, social, and financial wellbeing.\n\n**All our positions are inclusive and open to People with Disabilities.**\n\n\nPlease note that our selection process comprises multiple independent stages. 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